Engineering Operations Technician, ADC InfraOps DCEO; AWS

Engineering Operations Technician, ADC Infra Ops DCEO

Job  | Amazon Data Services, Inc.

The Data Center Engineering Operations Technicians (EOT) are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand‑by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center.
• Troubleshoot facility and rack‑level events within internal SLAs.
• Perform limited maintenance tasks, including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements.
• Provide support to Data Center Operations technicians.
• Perform root cause analysis of equipment failures.
• Ensure all safety procedures are adhered to while performing work.
• Work a 12 hour shift (rotating 3 and 4 day work weeks, days or nights).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).
• Utilize internal CMMS to manage building workflows and spare part inventory.
• Supervise contractors who perform servicing or preventive maintenance.
• Respond to off‑hour emergency calls per on‑call rotation for any one of the region’s sites.
• Fully comply with all physical security procedures and policies.
• Drive innovation while reducing operational costs in the facilities.
• Manipulate small wires and objects.

• Walk job sites in uneven terrain.
• Work at heights and from ladders.
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more.
• Bend or twist the body into unusual positions while working.
• Push or pull heavy objects into position.
• Work in noisy environments.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• 1+ years of electrical or mechanical experience, or 1+ years of data center or mission‑critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
• High school or equivalent diploma.

• 4+ years of data center engineering experience.
• Electrical or mechanical journeyman license.
• NFPA 70E Certification.
• CFC license (Universal or minimum Type II).

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.