Field Technician - Jasper, Texas

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.

That's how we're UNSTOPPABLE for our employees!

T-Mobile is seeking a motivated and skilled Field Technician to join our Engineering & Operations team supporting the East Texas area field group. This role is responsible for maintaining and improving one of the nation's most advanced wireless networks through preventive maintenance, troubleshooting, emergency restoration, and network modernization initiatives.

Jasper, Texas offers an exceptional quality of life for those who enjoy the outdoors. Located in the heart of East Texas, Jasper is surrounded by the Angelina and Sabine National Forests, Sam Rayburn Reservoir, and countless opportunities for hunting, fishing, boating, hiking, and camping. The area provides a relaxed, small-town lifestyle while remaining within driving distance of the Texas Gulf Coast, Beaumont, Houston, and the Louisiana border-offering easy access to world-class fishing, beaches, Cajun culture, and outstanding food.

Whether you're an avid outdoors man or simply looking for a place with a lower cost of living and a strong sense of community, Jasper offers an outstanding place to build both a career and a lifestyle.

We're looking for someone who enjoys solving technical problems, takes ownership of their work, and performs well both independently and as part of a collaborative team.

You'll work with a variety of network technologies while supporting critical infrastructure that keeps our customers connected every day.

Our team values accountability, open communication, and continuous learning. We challenge each other to improve, celebrate successes together, and invest in developing our technicians through coaching, mentorship, and opportunities to work on high-impact projects that directly influence network performance and customer experience.

Main responsibilities:

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts
• Manage smaller projects or project segments, delivering accurate status and progress updates as required
• Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
• Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
• Complete required training to maintain current knowledge of systems, products, and organizational standards
• Develop yourself through continuous learning - completing training requirements to stay current on existing and new systems and product in order to grow skills and to expand proficiency in alignment with organizational values and requirements.
• Also responsible for other duties/projects as assigned by business management as needed

Education & Experience

• Bachelor's degree OR equivalent relevant field experience required. Candidates without degrees who have strong technical or field experience are encouraged to apply.
  • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
• 2-4 years of experience in field operations, maintenance, or related technical roles
• 2-4 years of experience in wireless telecommunications or a related field

Knowledge, Skills and Abilities:

• Electronics (Required)
  • Basic operational knowledge/understanding and theory of all interconnecting circuits to include but not limited to RF transmitters, antenna systems, AAV, fiber, microwave radio and AC-DC power systems.
• RAN
  - Radio Access Network equipment
  - Experience/Familiarity with Nokia RAN equipment is a plus
• Microwave Technology
  - Experience with Ceragon Microwave technology is a plus
• Attention To Detail (Required)
• Problem Solving
  - Solves problems using creativity and innovation. (Required)
• Computer Fluency with ability to use programs such as Microsoft Office (Required)
  • Understanding of…