Production Supervisor

Pay Range: $17.00 to $19.00 per hour

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We’re dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals.

We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

As the Production Supervisor at RWB Thrift, you will play a vital role in supporting the Production Manager and overseeing daily operations in the production room. You will work closely with the production team to ensure efficient workflow, maintain quality standards, and meet production goals. This role is ideal for someone eager to learn and grow in a dynamic environment, with guidance and support provided by the Production Manager.

Your responsibilities will include supervising production activities, coaching and developing team members, ensuring adherence to safety and operational procedures, collaborating closely with the Production Manager to optimize productivity, resolve issues, and contribute to the overall success of our thrift store operations.

• Supervise daily operations in the production room, ensuring efficient workflow and adherence to production schedules.
• Monitor and maintain quality standards for processed merchandise, ensuring items are prepared for the sales floor according to company guidelines.
• Work closely with the production team to meet production goals and optimize productivity.

• Coach and develop production team members, providing guidance and support to foster a positive work environment.
• Assist in training new production team members on operational procedures and safety protocols.

• Ensure compliance with safety regulations and operational procedures to maintain a safe working environment.
• Conduct regular safety inspections and address any safety concerns promptly.

• Collaborate with the Production Manager to resolve operational issues and implement process improvements.
• Support the Production Manager in achieving departmental goals and contributing to the overall success of the thrift store operations.

• Assist in building production schedules and managing workflow to optimize labor efficiency.
• Provide input for performance evaluations and contribute to the performance management process as directed by the Production Manager.

• Learn and apply scheduling techniques, recruitment processes, and employee management skills under the guidance of the Production Manager.
• Participate in training and development programs to enhance skills and knowledge relevant to production operations.
• Gain exposure to business operations by reviewing key reports, understanding departmental goals, and contributing to achieving performance metrics.

• Basic proficiency in English; ability to communicate verbally and in writing in English may be necessary.
• Proficiency in both English and Spanish is preferred.

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Basic computer skills, including MS Office, Teams, and Outlook.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.
• High school diploma or GED preferred.
• Previous thrift, retail, warehouse, or customer-facing experience is preferred, but not required.

• Capable of safely performing essential job functions, including lifting up to 25 lbs and carrying up to 25 lbs of force.
• Must be able to stand for extended periods of time.
• Proficient in repetitive motions and manual dexterity.
• Requires footwear suitable for safety (closed-toe shoes).
• Job involves regular repetitive motions.

• Fast-paced and busy atmosphere with noise from sales floor and production area.
• Bright lighting throughout the store.
• Regular interaction with customers, donors, and coworkers; requires effective communication and interpersonal skills.
• High flexibility required; may need to switch tasks or departments based on operational needs.