Communications & Content Specialist

Our client is seeking a Communications & Content Specialist to serve as the central point of contact for internal communications. This role focuses on creating clear, engaging, and visually compelling content that enables stakeholders to self-serve information reducing dependency on Process Owners and improving overall efficiency.

• Serve as the Communications Point of Contact (POC) for internal teams, enabling self-service access to reporting, updates, and process information.
• Create and maintain content across SharePoint, Confluence, and internal Wiki platforms.
• Develop high-quality PowerPoint presentations, newsletters, and internal communications that are clear, engaging, and visually compelling.
• Partner with stakeholders to simplify messaging and deliver “wow-factor” communications.
• Manage and update content related to workflows and processes in Jira and Jira Workflow Management (JWM).
• Ensure communications are accurate, timely, and aligned with brand and messaging standards.

• Proven experience in internal communications, content development, or corporate communications.
• Strong graphic design and PowerPoint skills with the ability to create polished, professional materials.
• Hands-on experience with SharePoint, Confluence, Jira, and JWM (Atlassian tools).
• Exceptional written and verbal communication skills.
• Ability to translate complex or technical information into clear, user-friendly content.
• Highly organized with the ability to manage multiple priorities and deadlines.