Communication Account Manager

REPORTS TO:

Director, Senior Director, or Managing Director

Exempt

• Bachelor’s Degree in relatable industry or field recommended, but not required. Can substitute experience for education.

The Communication Account  Manager is responsible for managing client relationships, leadingcommunicationstrategies, and ensuring the successful delivery of integrated PR andcommunicationprograms. This role combines strategic thinking, client leadership, and team management.

Participate in growing company business, maintain existing resources and relationships, and create and maintain resources and relationships by attending events, conferences, etc., and/or joining and participating in industry-related associations.

• Report to Senior Account Manager (if applicable) and Project Advisor (Communication Director + ) status updates of project
• Own and lead client relationships, acting as the primary strategic advisor
• Lead the development and overseecommunicationand marketing plans and strategies aligned with client business goals
• Present strategies, results, and recommendations directly to senior client stakeholders
• Manage scopes of work, media budgets, and timelines
• Proactively identify opportunities for growth, visibility, and reputation management
• Handle complex issues, crisiscommunication, and high-level media relations
• Create relevant and effective content across channels to include website copy, social media copy, email blasts, blogs, award nominations, talking points, and media materials on behalf of clients
• Write media relations materials, including news releases, pitch letters, fact sheets and other content for pitches, reports and proposals
• Develop and cultivate strong understanding of local, regional, and national media landscapes and their contacts
• Researching and pursue media and promotional opportunities to promote clients
• Responding to information requests from the media and proactively pitching stories to media to obtain coverage for clients
• Helping clients communicate effectively with various audiences and target markets
• Helping build and maintain client’s image and brand identity
• Arranging interviews for clients and appropriate spokespeople
• Attending client meetings and coordinatingcommunicationwith clients
• Measuring and reporting project updates and results
• Oversee quality control of all client deliverables before release
• Contribute to agency growth through cross-selling, and proposal development
• Collaborate with leadership on resource planning and account profitability
• Ensure agency standards, processes, and values are upheld across accounts
• Support new business pitches and agency thought leadership initiatives

• 4–6+ years of experience in acommunicationor PR agency
• Proven experience managing client accounts and leading teams
• Strong strategic planning and presentation skills
• Ability to balance client expectations with agency priorities
• Experience managing budgets and contributing to business development

To apply for this job email your cover letter, resume and portfolio to  with the subject line: “Communication Account Manager Application”