Account Strategist

Eat It Up Marketing is growing, and we’re looking for an Account Strategist who knows how to balance client relationships, marketing strategy, project oversight, and performance reporting without dropping the ball or the vibe.

We’re a full-service marketing agency based in San Antonio, specializing in hospitality, tourism, lifestyle, and community-driven brands. Our work is strategic, creative, fast-moving, and rooted in helping brands show up in ways that actually connect with people.

This role is for someone who can think big, stay organized, communicate clearly, and keep both clients and internal teams moving in the right direction. You’ll be the day-to-day lead on assigned accounts, helping shape strategy, guide execution, monitor performance, and uncover opportunities for growth.

• Acting as the main point of contact for assigned clients
• Building and evolving marketing strategies based on goals, performance, and business needs
• Leading client calls, recaps, recommendations, and day-to-day communication
• Managing project flow and keeping deliverables, timelines, and moving parts on track
• Partnering with the content team to guide content calendars, review deliverables, and ensure strategy aligns with execution
• Pulling performance data, building reports, and presenting insights clearly
• Supporting paid media conversations and strategy when included in client scope
• Identifying upsell opportunities and special projects that would benefit the client
• Creating scopes for those opportunities and collaborating with leadership on pricing
• Proactively bringing fresh ideas to the table, from campaigns and promotions to partnerships and seasonal activations

• 2 years of experience in account management, digital marketing, or agency work
• Strong client communication and relationship management skills
• Solid project management instincts and ability to keep things moving
• Ability to think strategically and turn performance into recommendations
• Comfort juggling multiple accounts and priorities in a fast-paced environment
• Strong written and verbal communication skills
• Experience in hospitality, tourism, lifestyle, local business, or agency marketing is a big plus
• Familiarity with tools like Google Workspace, Asana, Later, Hub Spot, Google Ads, Meta Ads Manager, Linked In Ads, and Squarespace is a plus

• Know how to lead a client conversation without sounding robotic
• Can zoom out to think strategically, then zoom in to manage the details
• Are proactive, resourceful, and not afraid to bring new ideas forward
• Can keep projects organized without needing hand-holding
• Understand that strong account management is equal parts strategy, communication, execution, and trust