Development Associate, Donor Engagement and Stewardship

Description

United Way of San Antonio and Bexar County unites the community to identify and solve our most critical issues. We are dedicated to improving people's lives and creating community-level change. Our work includes leading cross-sector collaborations, advocating for public policy changes and investing in programs that prevent problems from happening in the first place for those in need. Our strategy for improving quality of life and advancing the greater good involves focusing in four impact areas: 1.)

Ready Children - preparing children for kindergarten; 2.) Successful Students - empowering students to graduate and reach their full potential; 3.) Strong Individuals and Families - helping individuals and families become self-sufficient 4.) Safety Net - addressing urgent and essential needs for those in crisis.

The Development Associate, Donor Engagement and Stewardship plays a vital role in creating exceptional experiences for United Way's leadership donors by coordinating stewardship, engagement, and cultivation activities that strengthen donor relationships and inspire continued investment. This position manages the annual engagement strategy for leadership giving societies, including Women United, Tocqueville Society, and Leadership Societies ensuring timely, meaningful, and personalized communication throughout the donor journey.

Working closely with the Individual Giving team, this position serves as the operational lead for donor engagement activities, stewardship communications, volunteer leadership support, and cultivation events that deepen donor involvement and increase long-term retention.

• Coordinate stewardship activities for leadership donors across Women United, Tocqueville Society, Leadership Societies, and Individual Giving.
• Coordinate acknowledgement letters for all leadership donors.
• Manage personalized acknowledgement processes including letters, handwritten thank-you cards, acknowledgement emails, donor gifts, holiday and birthday cards, and donor recognition for leadership donors.
• Maintain stewardship calendars to ensure timely and consistent donor touchpoints throughout the year.
• Manage weekly donor acknowledgement and donor management officer (DMO) communications during campaign season.
• Coordinate the annual stewardship and engagement calendar.
• Support ongoing donor recognition initiatives.

• Produce and distribute quarterly newsletters and member communications for Women United and Tocqueville Society.
• Coordinate and manage volunteer leadership meetings and activities
• Cabinet meetings
• Advisory Council meetings
• Volunteer leadership support
• Coordinate Child Care Scholarship review logistics and volunteer communications.

• Coordinate execution of the annual Women United and Tocqueville Society engagement calendar.
• Support planning and execution of Women United signature engagement events by providing logistic, communications, volunteer, and follow-up activity support for the following events:
• Margarita Mingle
• Chair's Reception
• Power of the Purse
• Support planning and execution of Tocqueville cultivation events by providing logistic, communications, volunteer, and follow-up activity support for the following events:
• Fall Reception
• Spring Dinner
• Breakfast Series
• Becker Vineyards event
• Ensure exceptional donor experiences before, during, and after events.

• Coordinate annual Tocqueville renewal mailing and membership materials.
• Prepare personalized Tocqueville renewal packets including pledge forms and stewardship materials.
• Coordinate major gift and individual giving solicitation mailings and follow-up communications.
• Assist with donor follow-up communications including email and phone outreach.

• Maintain accurate donor records and engagement activity within the CRM.
• Track stewardship activities, event participation, and volunteer engagement.
• Prepare reports and donor lists to support fundraising strategies.
• Coordinate mailing lists, invitation lists, and communication schedules.
• Assist with additional…