Licensed Vocational Nurse; LVN​/LPN - Referral Management

Licensed Practical Nurse (LPN/LVN) - Referral Management

Licensed Practical Nurse (LPN/LVN) - Referral Management job in San Antonio, Texas.

Any U.S. state license

Monday-Friday days only

Civilian position supporting military healthcare

Benefits/Compensation:

• $27.00 - 31.00 per hour
• Health and Welfare Fringe Benefits: $5.09 per hour
• Paid Time Off - 10 8-hour days
• Paid Holidays - 11 days
• Paid Sick Time - 2.154 hours for every 80 hours worked accrual rate
• Company-funded match and safe harbor 401(k)
• Medical, Dental and vision plans available
• Life insurance and accidental death plans available
• Short-term and long-term disability plans available
• TRICARE Supplemental available
• Supplemental Benefit plans available
• Employee Assistance Program
• Pet Insurance Plans available
• Will Preparation Services available

• Maintains current nursing license and documentation of continuing education credits.
• Process patient specialty care referrals, in accordance with current business practices
• Disposition referrals in accordance with current business practices
• Provide MHS Genesis secure messaging services as required
• Research, to include but not limited to claims, clinical history, and chart notes
• Correct referral processing errors as needed
• Answer patient inquiries regarding referral statuses
• Close expired referrals as directed
• Request chart notes as needed
• Utilize resources provided in order to resolve referrals and calls
• Conduct outbound calls as required
• Handle each call received, providing a resolution for the customer
• Critical thinking skills and attention to detail.
• Additional duties as required.

• Graduate from an accredited community college, junior college, college, university or vocational nursing program approved by the appropriate State agency and accredited.
• License must be valid and unrestricted. Contract personnel shall be in good standing, and under no clinical restrictions, with the licensure boards in all jurisdictions in which a license is held or has been held within the last ten (10) years.
• Shall have knowledge, skills and computer literacy to interpret and apply medical care criteria, such as, but not limited to, Inter Qual or Milliman Ambulatory Care Guidelines.
• Full-time employment in nursing for the last 12 months is required.
• General working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
• General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
• Composite Health Care Systems (CHCS), Military Health System (MHS) Genesis, Tricare, and other military health care system knowledge.
• Referral management experience.
• Critical thinking skills and attention to detail.

Come join our team of healthcare professionals!