Lead Triage Hotline Nurse; RN

It’s a great feeling to work for a company that does so much good for others around the world!

Make a difference every day with an organization dedicated to doing good and caring for others.

Compass Connections believes every child deserves to have a place where they feel safe and loved. Our organization offers emergency shelter and group home placement for children while we work to reunite them with family.

We know the sooner family reunification is accomplished, the sooner children can safely integrate into the community and thrive.

We are now hiring compassionate and dependable individuals to join our team at our (facility) in (city, state).

ALL Benefits available on the first day of employment.

• 100% employer-paid medical, dental, vision insurance
• Retirement plan options
• Additional employer sponsored benefits available

Salary:  Annually

Language Requirement: Fluency in English and Spanish is required.

Work Schedule: Monday-Friday 8am-5pm
- Coverage of team when needed

Academic Req: Required – Registered nurse license, Bachelor of Science in Nursing

Certifications: Good standing as a licensed Registered Nurse with the State of Texas Board of Nursing; current BLS certifications (PALS preferred), First aid, CPR, Emergency behavior intervention

Work experience: Required – At least 5 years of experience as a RN; and two (2) years of management experience Preferred – pediatric nursing experience

• 1. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position.
• 2. Develop staffing schedules and assignments and provide solutions to resolve staffing gaps.
• 3. Provide telehealth triage services to assess patient needs and evaluate symptoms. This includes answering patient inquiries, providing patient teaching, and determining the urgency and appropriate course of action.
• 4. Conduct in-person and virtual assessments based on established protocols and accurately document medical findings.
• 5. Gather, collect, and clarify patients’ current condition and past medical history.
• 6. Effectively communicate with Medical Director as needed for reporting findings which are concerning for patient’s health and well-being.
• 7. Participate in the development of health and medical related protocols and procedures for federal programs.
• 8. Communicate with Lead Medical Coordinators and other medical staff to devise individual plans of care and acts as a nurse support to other medical staff.
• 9. Participate in scheduled meetings, team decisions and operations.
• 10. Implement Compass Connections safety protocols including evacuating with children and other staff in case of an emergency.
• 11. Maintain confidentiality of health care records and information in keeping with HIPAA and Compass Connections confidentiality and Personally Identifiable Information (PII) protocol and procedures.
• 12. Adhere to scheduled hours pertaining to position, remain available for on-call scheduling, and work evenings, weekends and holidays as needed, requested, or deemed appropriate by Regional Director and Executive Director.
• 13. Address other job duties as assigned or for unforeseen matters that require attention to maintain a fluid and fully functional program.

• 1. Review, write, and update medical protocols and procedures in collaboration with Medical Services and Compass Connections Professional Management Team.
• 2. Plan, organize and, prioritize daily work using sound judgement.
• 3. Monitor established health care plans for service population at the sites within the timeframe established by our State and Federal partners.
• 4. Ensure accurate documentation in accordance with agency policies and procedures, regulatory requirements and standards, and program timeline requirements.
• 5. Manage staff performance by providing immediate feedback, routine 1:1 coaching sessions and corrective action as necessary
• 6. Meet all program and federal partners’ documentation and processes requirements.
• 7. Other duties as assigned.

• 1. Pass a pre-employment drug screen and random drug screens throughout employment.
• 2. Provide proof of work eligibility status upon request.
• 3.…