Compounding - Pharmacy Tech

Responsibilities

Job Summary:

As a Compounding Pharmacy Technician, you'll work as part of a team that exceeds patient expectations through delivery of excellent, accurate, and efficient services. You'll measure, compound, and dispense customized medications using a variety of special equipment, formulas, and techniques.

Key Responsibilities &

Essential Functions:

* Compounding Pharmacy Operations:

* Receives written, refill, and third-party prescriptions; verifies complete patient information; processes in RxEVO; manages adjudication review

* Reviews patient preferences notes (container, flavor, capsule color, etc.) on compound prescriptions

* Reviews current and future compound orders to ensure on time and efficient delivery / pickup at correct location

* Researches formulations for stability of the compound and the individual ingredients

* Prior to making each compound: verifies calculations of quantities for all necessary ingredients; utilizes dimensional analysis on most compound calculations; calculates processing error as needed; accurately weighs each ingredient

* Assembles, uses, and maintains specialized equipment (Unguator, scales, hot plate, ointment mill, etc.)

* Compounds various non-sterile dosage forms (cream, rapid dissolve tablets, lollipops, etc.) using specialized techniques and formulas

* Dispenses compounded medications in various devices (Topi-CLICK, Syringes, spray bottles, etc.)

* Performs prescription assembly; hand counts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7-point check

* Reviews medication and stock for expiration dates; appropriately processes in compliance with SOPs and as needed

* Follows proper procedures; ensures the correct medicine is delivered to correct patient

* Completes medical intake forms, as necessary

* Maintains automated prescription processing equipment, including calibration, maintenance, stocking, and proper report execution

* Applies computer troubleshooting and prescription application review

* Processes RxIMS reports (count compliance, no-location inventory, order overrides, etc.)

* Sanitation / Compliance:

* Washes / puts away compounding dishes; deactivates, decontaminates, and sanitizes prep areas / equipment; and sweeps / mops floor mats in compliance with SOPs and as needed

* Properly cleans necessary surfaces, equipment, etc. in compliance with applicable regulations, H-E-B SOPs, and as needed

* Ensures privacy and confidentiality of Personal Health Information (HPI) as required by HIPAA

* Performs cleaning duties in the Pharmacy; takes out trash; cleans / sanitizes sales floor, display cases, shelf edge, etc.

* Complies with and follows all H-E-B, department, and process SOPs and guidelines; complies with all safety guidelines
* (#751 location only) Deep cleans all surfaces, including ceilings and walls, once a month as indicated by USP 800 regulations
* (#751 location only) Performs proper handling of hazardous chemicals per NIOSH and USP 800 regulations

* Receiving / Stocking:

* Manages UPS exceptions

* Receives inventory and reviews for accuracy on all incoming loads; stages inventory for stocking

* Ensures quality of incoming products by physically inspecting packaging and verifying code dates

* Accurately stocks inventory; participates in daily return-to-stock procedures

* Communicates vendor stock conditions / levels to appropriate parties; maintains solid Partner and vendor relations

* Processes invoices daily; reviews incoming invoices and outgoing credits to ensure accurate completion; properly files paperwork

* Utilizes online tools to ensure vendors are given consistent and timely credit on DSD merchandise

* Researches / resolves unusual billing issues with the appropriate parties; escalates as necessary

* Maintains a return goods station for all damaged product

* Performs established product processes to assure asset protection and reduce shrink

* Checks shipments for out-of-date / damaged products to ensure freshness and quality

* Researches / negotiates prices with DSD vendors

* Maintains standards in shrink, safety, inventory control, and sanitation

* Customer Service: (MARC location only)

* Educates Patients and Partners on the process of Compounded prescriptions, cost, and delivery / pickup options

* Maintains H-E-B Rx Screener status; participates in screening events

* Coordinates Rx Screening events, Flu Shots, Immunizations, or other Professional Services events / programs

* Answers customer questions regarding products; assists with selections; provides excellent customer service

* Inventory Management: (MARC location only)

* Assists with inventory control; loads, unloads, and moves product

* Orders all necessary products from DSD vendors, as needed (supplies, equipment, ingredients, etc.)

* Utilizes H-E-B Symbol and SRS applications; follows the 8-step process

* Executes all new item placement and Store-assigned category updates

* Assigns a Product Shelf Assignment (PSA) to all plan-o-gram items and displays

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