Quality Technician

JOB TITLE: Quality Technician

DEPARTMENT: Quality Assurance

REPORTS TO: Laboratory Manager

LOCATION: San Antonio, TX

PAY: Starting at $20.00 per hour

HOURS / SHIFT: Mid-Shift: 12:00 PM – 8:30 PM

Finlays Solutions is committed to supporting the career advancement and wellbeing of our employees. We offer a range of comprehensive benefits, including a wellness program, learning and development allowance, and opportunities for mentorship and job shadowing, designed to support both personal and professional growth. We encourage continuous learning, collaboration, and the exploration of new skills and career pathways, helping you build a global network and thrive within an inclusive, supportive environment in our organization.

• Health, Dental, and Vision Insurance
• 401(k) Company Matching
• Eligibility for Monthly / Annual Bonuses
• Paid Time Off (PTO) plus 10 Paid Holidays and Paid Volunteer Days Off
• Volunteer / Community Involvement

The Quality Technician is a member of the site Quality Assurance team, responsible for the delivery of quality control data through the execution of laboratory analysis. This role performs sampling, testing, and data reporting to support plant operations and ensure product quality meets Finlays standards. The Quality Technician employs wet chemical, instrumentation, and microbiological techniques to generate reliable laboratory data, while maintaining compliance with Good Laboratory Practices (GLP), food safety protocols, and world‑class housekeeping standards.

Since 1750, Finlays Solutions has been the trusted leader in supplying tea, coffee, and botanical extracts to the world’s leading beverage brands. Focused on delivering exceptional beverage solutions, we empower our customers to create moments of joy with every sip. Our team is built on values of acting for the long‑term, taking accountability, doing better each time, and succeeding together. When you join us, you’re not just taking on a job;

you’re becoming part of a customer‑centric culture driven by collaboration, expertise, and innovation. If you’re looking for a place to grow, share your ideas, and make an impact, we’d love to have you on our team.

• Laboratory Analysis:
  Conduct sampling and sample management as required by the site monitoring and measuring plan, employing wet chemical, instrumentation, and microbiological techniques to generate accurate laboratory data.
• Data Quality:
  Produce repeatable, reproducible, and reliable laboratory data to align with the Finlays Advanced Analytical Strategy and ensure compliance with Finlays protocols, standards, and methods.
• Equipment Management:
  Apply Good Laboratory Practices (GLP) to ensure equipment service and repair, calibration, metrological compliance, and adherence to health and safety protocols. Calibrate and quality assure non-lab-based quality measurement devices.
• Reporting & Communication:
  Generate daily, weekly, and monthly records and reports that support operations in establishing the status of site quality. Communicate out-of-specification results promptly as required by site and Group protocols.
• Problem-Solving:
  Conduct basic problem-solving to address and validate anomalous results as required.
• Training Support:
  Conduct training for shift and process personnel as applicable for quality analysis and measurement techniques.
• Task Planning:
  Plan own daily tasks in the laboratory to ensure continuity of service to plant operations and maintain world‑class housekeeping standards.
• Continuous Improvement:
  Attend training and competence initiatives as required. Play an active role in the laboratory team to deliver a high level of service.

• Education:
  
  Degree or Diploma in a science-related field preferred.
• Experience:
  
  1–2 years of laboratory experience.
• Laboratory
  
  Skills:
  
  Expert knowledge of analytical and microbiological laboratory techniques and practices, including sampling, weighing, pipetting, and titrating.
• Safety Knowledge:
  Good knowledge of laboratory health and safety practices related to toxic substances, chemicals, reagents, and safe working practices.
• Quality & Food…