Quality Assurance - Quality Technician

Hours: Monday – Friday 8:00 AM - 5:00 PM

• Medical, dental, and vision benefits
• Company-paid life insurance
• Paid Time Off (PTO) Accrual
• 11 Paid Holidays in Calendar Year
• 401k Plan with Company Match
• Monthly Attendance Bonus
• Referral Bonus
• Tuition Reimbursement

Status: Full-Time

Reports to: QA Manager

Position

Description:

This position is responsible for supporting quality system activities to ensure compliance with ISO 13485, company procedures, and customer requirements. Performs inspections, testing, and documentation reviews to verify product and process conformance. Assists in activities related to quality control, nonconforming material, corrective and preventive actions, and continuous improvement initiatives. Exhibits working knowledge of quality operations within the assigned work area. Projects a positive example for others to follow in the workplace.

Solves problems of moderate scope and complexity. Demonstrates Viant Values.

Position Authority:

Under close supervision, performs entry-level quality duties as assigned to support inspection, testing, documentation, and monitoring of products and processes used in medical device manufacturing. Supports quality system activities including incoming, in-process, and final inspections; documentation review; nonconforming material activities; and compliance with ISO 13485 and internal quality procedures. Performs related quality duties as assigned.

Makes recommendations and reviews with supervisor OR team members in semi-structured assignments to develop solutions to a variety of problems of moderate scope and complexity. Work is reviewed for soundness of judgment and overall adequacy and accuracy. Reviews progress and evaluate results.

Essential Job Functions:

• Generates, reviews, and updates quality documentation such as inspection procedures, work instructions, quality forms, data collection sheets, nonconformance records, and quality-related work orders, as assigned.
• Applies basic quality and technical skills, standard inspection methods, and established quality processes to perform routine quality control and assurance activities.
• Assists Manufacturing staff with daily monitoring of product and process quality, identifying defects, investigating basic quality issues, and recommending potential corrective actions under supervision.
• Performs inspections and testing per approved inspection plans, quality protocols, or test methods, recording inspection equipment used and results achieved in appropriate quality records and reports.
• Assists in the development, verification, and documentation of simple inspection fixtures, gages, and visual aids used for manufacturing and quality inspections.
• Collaborates with Manufacturing and Engineering to develop, review, and improve inspection criteria, acceptance standards, and assembly-related quality instructions.
• Supports evaluation and inspection of manufacturing prototypes to verify conformance to drawings, specifications, and customer requirements.
• Collaborates with management, Manufacturing, and Quality teams to investigate quality or process issues and provides input for quality and process improvement initiatives.
• Provides quality-related support to production by answering procedural or inspection-related questions when needed.
• Interfaces with production teams to improve product quality, reduce defects, and strengthen adherence to quality standards and work instructions.
• Performs research related to quality requirements for new materials, components, inspection tools, or equipment, as assigned.
• Assists Quality Assurance with nonconformance investigations, incident reports, root cause analyses, and corrective and preventive action activities.
• Assists with and participates in quality-related projects, audits preparation, and continuous improvement initiatives.
• Participates effectively in cross-functional projects and team tasks involving Manufacturing, Engineering, and Quality.
• Identifies opportunities for quality and process improvement and makes recommendations to management based on data, observations, and inspection results.
• Uses standard operating procedures, quality tools, and documented methods to resolve routine quality problems and elevate complex issues.
• Participates in and supports training related to quality procedures, inspection techniques, and compliance requirements.
• Executes quality studies, inspections, or data collection activities according to provided instructions, protocols, or inspection plans. Other duties as assigned or requested

Knowledge and

Education:

High school diploma or equivalent required. A 2 year associate degree in quality, engineering technology, manufacturing, or a related technical field is preferred. One (1) to three (3) years of experience in a quality, manufacturing, inspection, or regulated production environment preferred.

Job

Experience:

• Working knowledge of quality system requirements, including ISO 13485, internal quality procedures, and documentation controls.
• Advanced proficiency in Microsoft Office…