Quality Control Supervisor

Essential Duties and Responsibilities

• Lead and support daily quality operations, including incoming inspection, in-process inspection, final inspection, non-conformance management, and quality verification activities to ensure product quality standards are achieved.
• Provide day-to-day leadership, direction, coaching, and performance feedback to quality team members to maintain accountability, consistency, engagement, and performance.
• Monitor quality workflows throughout the shift, proactively identifying and resolving quality concerns to minimize production disruptions and ensure timely issue resolution.
• Coordinate inspection priorities and labor allocation within the quality department based on production schedules, customer demands, and operational priorities.
• Ensure timely inspection, validation, and disposition of incoming materials, work-in-process components, and finished goods to support production and shipment requirements.
• Partner cross-functionally with Production, Engineering, Warehouse, Planning, and Purchasing teams to improve product quality, manufacturing processes, communication, and operational performance.
• Support employee development through training, coaching, and performance management while reinforcing quality standards, company expectations, and continuous improvement principles.
• Maintain accurate quality documentation, inspection records, non-conformance reports, corrective actions, and departmental metrics to support reporting, accountability, and compliance requirements.
• Assist with root cause analysis, corrective and preventive actions (CAPA), and continuous improvement initiatives to reduce defects and improve overall product quality.
• Support and promote Lean Manufacturing, quality system compliance, workplace organization, and operational excellence initiatives throughout manufacturing operations.
• Ensure compliance with company policies, safety standards, quality procedures, and behavioral expectations.
• Perform additional duties and responsibilities as assigned.

• Minimum of 3-5 years of quality, manufacturing, or production experience, including leadership or supervisory responsibilities.
• Strong leadership, communication, coaching, and interpersonal skills with the ability to effectively lead teams in a fast-paced manufacturing environment.
• Proven ability to prioritize work, manage multiple tasks, and adapt to changing production and quality demands.
• Strong problem-solving, analytical, decision-making, and organizational skills.
• Working knowledge of quality inspection processes, manufacturing quality systems, defect identification, root cause analysis, and corrective action procedures.
• Experience interpreting engineering drawings, product specifications, work instructions, and quality standards preferred.
• Experience working with ERP/MRP systems, quality management systems, and production reporting tools.
• Proficient in Microsoft Office Suite and data entry/reporting systems.
• Ability to analyze quality data and utilize metrics to drive process and performance improvements.
• Strong collaboration skills with the ability to work effectively across departments and organizational levels.

• High School Diploma or equivalent required.
• Associate degree in Quality, Manufacturing, Engineering, Operations, or related field preferred.
• Lean Manufacturing, Six Sigma, or continuous improvement experience preferred.
• Quality certification (ASQ or equivalent) preferred.