Supplier Development Engineer

JCB Position

With over 80 years of innovation, JCB is the world's largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

At the heart of JCB's success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity.

At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Reporting directly to Senior Procurement Manager, the role is responsible for working with production component and critical indirect suppliers in order to sustain a level of operational performance that satisfies business expectations. As such, the role is primarily responsible for the continuous improvement of Quality, Capability, Warranty and Delivery with the supply base. A key element of the role is therefore to ensure the timely and robust resolution to escalated problems relating to the above and to ensure a 'Right First Time' approach to NPIP is adopted and achieved.

Full Time, FLSA Exempt

13210 Palo Alto Rd., San Antonio, TX, 78264

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

• Supplier Performance & Delivery:
  Assess and drive an improvement program with a group of nominated suppliers to help them reach and maintain the required level of performance.
• Support the Group Quality Vision with regards to incoming material targets and supplier performance.
• Drive improvement in supplier Quality & Warranty performance.
• Support the closure of all supplier Quality and Warranty concerns that are escalated.
• Support machine specific improvement program that supports Quality objectives and closes current product PCM's.
• Ensure that all supplier Delivery and Capacity concerns being escalated are closed to achieve satisfactory resolutions.
• Work with the critical suppliers to ensure their capability is proven and action plans are all in place.
• Report a set of transparent Key Performance Indicators with regards to the supply base performance.
• Mitigate potential risk to the business as a consequence of poor performing suppliers.
• Support key category process audits to identify and mitigate risk and ensure compliance to JCB standards.
• New Product Introduction:
  Lead the Product Launch Activity for nominated parts to ensure a timely and effective launch of new machines.
• Lead the Launch Readiness activity to ensure that an appropriate program is in place, executed and reported.
• Create and publish a reporting mechanism to track the launch activity taking place.
• Manage escalations relating to late readiness or late approval of parts required for NPIP programs.
• Ensure that there is an effective communication program in place for systemic issues discovered within the supply base.
• Manage PCM closures in line with the timing requirements of the program.
• Audit any new suppliers, new manufacturing locations and / or any new processes being introduced as part of the NPIP program.
• Relationship Management:
  To provide an operational interface between JCB Business Units and JCB external component supply base, in relation to bought-out commodities.
• Build relationships at appropriate levels within the organization to support the effective closure of any escalated quality or delivery issues.
• Work closely with the plants and service teams to improve the overall Supplier Quality performance within…