Cookie Crew

Cookie Crew – San Antonio, TX

Insomnia Cookies is one of the fastest growing, late‑night sweet indulgence companies in the country, and at the present time, we are actively interviewing for our brand‑new San Antonio, TX store. This new store opening will be located at 122 E Houston St #104, San Antonio, TX 78205.

As a member of the Cookie Crew, you are the ultimate Insomniac. You will be the point person at the front of the store for interacting with customers and you’ll also bake all of our warm and delicious cookies.

Check out some of our content videos below to learn more:

• Who We Are!
• Insomnia Cookies Timeline
• Core Values

• Flexible part‑time work schedules
• Pay‑on‑Demand (daily pay for your total shift earnings from the day before)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection and a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
• Other duties as assigned

• At least 6 months of experience in a customer service focused role – preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational, and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends, and holidays
• Legally eligible to work in the United States