Assistant General Manager

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Paradies Lagardère is an award‑winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are seeking a dedicated and hands‑on Assistant General Manager (AGM) with a strong focus on operations to join our team. This role is perfect for a motivated leader who thrives in a fast‑paced, high‑volume environment and has a passion for food quality, kitchen management, and team leadership.

At Merit Coffee in the San Antonio International Airport, we are seeking a dedicated Assistant General Manager to support daily operations in a high‑volume café environment. This role is essential in upholding coffee quality, speed of service, brand standards, and delivering an elevated guest experience. The Assistant General Manager will provide hands‑on leadership, support barista and shift leader development, ensure compliance with food safety and operational standards, and help maintain a safe, efficient, and high‑performing work environment.

Strong leadership, attention to detail, problem‑solving skills, and the ability to thrive in a fast‑paced setting are required. Prior specialty coffee experience is preferred; bilingual proficiency is a plus.

• Career Growth & Leadership Opportunities – Develop your career in a dynamic, growing company.
• Supportive & Fast‑Paced Work Environment – No two days are the same!
• Comprehensive Benefits Package – Medical, Dental, Vision & more.
• Company‑Paid Time Off & Holiday Premium Pay – Because work‑life balance matters.
• 401K Program – Invest in your future.
• Training & Development – Expand your skills through our online learning system.
• Associate Recognition Programs – We celebrate success!
• Dining & Merchandise Discounts – Enjoy perks at our locations.
• Transportation & Parking Assistance – Making your commute easier.

As the Assistant General Manager – Full‑Service Operations, you will support daily operations across both Front of House (FOH) and Back of House (BOH) within a high‑volume Whataburger restaurant. This role is essential to ensuring food quality, speed of service, compliance, and an exceptional guest experience. The AGM will provide hands‑on leadership, support team development, and help maintain a safe, high‑performing, and guest‑focused work environment.

Strong leadership, problem‑solving skills, and the ability to manage fast‑paced kitchen operations are required. Bilingual proficiency is a plus.

• Full‑Service Operations:
  Oversee Front of House (FOH) and Back of House (BOH) operations, including food preparation, cleanliness, inventory, equipment, and overall guest experience.
• Team Leadership & Training:
  Recruit, train, and develop team members while ensuring adherence to food safety, operational standards, and company policies.
• Operational Excellence:
  Ensure efficient kitchen operations, including food production, portion control, and recipe execution.
• Food Quality & Safety:
  Enforce health, safety, and sanitation standards in compliance with local regulations and company requirements (Serv Safe preferred).
• Inventory & Cost Control:
  Manage food costs, ordering, waste, and inventory to support efficiency and profitability.
• Problem‑Solving & Support:
  Address FOH and BOH challenges, including staffing, workflow, and operational gaps, using a solutions‑focused approach.
• Business Support:
  Assist the General Manager with scheduling, performance management, and overall restaurant success.

• Strong leadership skills with the ability to motivate and develop FOH and BOH teams
• Experience managing operations in a fast‑paced, high‑volume environment
• Working knowledge of food safety, kitchen operations, and cost control
• Hands‑on leadership style with strong problem‑solving skills
• Flexibility to work varied schedules, including nights, weekends, and holidays

• 2–4 years of FOH and BOH management experience in a high‑volume restaurant or food service setting
• Serv Safe Certification or ability to obtain upon hire
• Experience with inventory management, scheduling, and performance management
• Bachelor’s degree in Hospitality, Culinary Arts, or related field preferred; equivalent experience considered

Join our team and help lead a high‑performance, guest‑focused restaurant environment.

As an exempt leadership position, this role requires flexibility and accountability for business outcomes, which may at times require extended work hours beyond a traditional 40‑hour workweek.