Retail Sales Associate

Overview

Pay rate: $12.95 to $15.95 per hour. We offer an easily achievable commission structure that pays you for every transaction you process.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available on the second day of employment. Access to withdraw up to 50% of wages earned, up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of active, full-time service. Additional vacation after one year, and two weeks of vacation on each anniversary thereafter. 120 hours after five years (adjusted for state/local requirements).
• Sick/Personal: 8 hours after 6 months to be used before the first anniversary, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years (adjusted for state/local requirements).
• Employee discounts on the first day of active employment.
• Tuition Reimbursement up to $2,000 per year through First Cash Education for full-time employees meeting requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate collaborates with the store team to provide customer service on both lending and retail sides of the business. The role involves greeting, engaging, and assisting customers with sales, loans, and related transactions. The associate will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers hourly wages plus commission based on productivity.

• Greets and interacts with customers to build rapport and recommend financial solutions.
• Perform open/close procedures.
• Keep the sales floor clean, stocked, and merchandise displayed.
• Process sales and loan transactions per policies and regulations.
• Handle cash and negotiable items per policies and regulations.
• Answer incoming calls per company standards.
• Explain legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers; foster a positive customer experience.
• Complete required training and perform other duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, walking, etc.).
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers on exterior areas of property.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment; basic math proficiency.
• Cash handling experience preferred.
• Ability to work at multiple locations as needed; flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems.

Bilingual applicants are encouraged to apply.

The commission plan is proprietary. Pawnbrokers can earn 2-8% commission based on personal performance gross profit. Details provided during interview.

Note:

duties and responsibilities may change; management reserves the right to assign tasks. Arbitration agreements may apply. Payrates will not be below applicable local minimum wage.

• Earned Wage Access is provided by Net Spend; signup required; restrictions and fees apply.
• First Cash 401K program available to employees 21+.
• Maximum base pay rate derived from experience and skills.

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Equal Opportunity Employer

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified individuals with disabilities.