Retail Sales Associate

Overview

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$12.95 to $15.95 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4.05 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available after the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Unlimited commission above your hourly base rate.
• Vacation: 1 week after 6 months, +1 week after 1 year, 2 weeks on each anniversary thereafter (adjusted per state/local requirements); 120 hours after 5 years.
• Sick/Pto: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after 5 years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet requirements.
• Access to over 10,000 discounts via First Cash Perks.
• Auto-enrollment in the First Cash 401k program after 6 months.
• Access to First Cash Pet Insurance.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the store team to ensure customer service on both lending and retail sides. The role involves greeting, engaging, and assisting customers to process sales, loans, and other transactions, resolving inquiries, and supporting a variety of merchandise including jewelry, tools, electronics, and firearms (in FFL locations).

The position offers an hourly wage plus commission based on productivity. Pay will be based on location, qualifications, and experience.

• Greet and interact with customers to build rapport and recommend financial solutions.
• Perform open/close procedures as required.
• Keeps the sales floor clean, stocked, and merchandise displayed.
• Handle sales and loan transactions per policies and regulations.
• Manage cash and negotiable items per policies and regulatory requirements.
• Answer incoming calls per company standards.
• Explain legal aspects of pawn and buy transactions to customers.
• Communicate effectively with coworkers and managers; contribute to a positive customer experience.
• Complete the assigned training and other duties as needed.

• Willingness and ability to lift up to 50 pounds.
• Ability to stand, walk, and perform duties for extended periods; ready for a flexible schedule including weekends/holidays.
• Ability to work with firearms and become firearms certified.
• Minimum age 18;
  High School Diploma, GED, or equivalent experience.
• Strong customer service orientation and team spirit; ability to multi-task in a fast-paced environment.
• Basic math and cash handling experience preferred.
• Ability to work at multiple locations as needed; POS proficiency required.
• Bilingual applicants encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on personal gross profit. Details provided during interview.

Notes: This description is not all-inclusive. Management may reassign duties, and processes may change. Arbitration agreement may be required upon offer.

Pay rates will not be below applicable local minimum wage.

Earned Wage Access is offered through Net Spend; signup is required and restrictions/fees apply. First Cash 401K is available to employees 21+. The maximum base pay rate is based on experience and skill.

Equal Opportunity Employer: First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity to all regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other protected characteristic. Reasonable accommodations are available where appropriate.