Sales Associate

Join the Only Clouds Team as a Sales Associate!

Looking for a dynamic and rewarding opportunity in retail? Only Clouds Smoke Shop, located in San Antonio, TX, is seeking enthusiastic and dependable individuals to join our growing team. We’re all about providing exceptional customer service, maintaining a professional and welcoming environment, and offering a wide range of products—all while strictly adhering to compliance standards. If you’re passionate about working with people, learning about unique products, and thriving in a fast-paced setting, this could be the perfect role for you!

As a Sales Associate at Only Clouds, you’ll play a vital role in creating a positive shopping experience for our customers while ensuring smooth store operations. Here’s what your day-to-day might look like:

• Customer Service Excellence: Create a welcoming environment for every customer and assist them with product recommendations.
• Product Knowledge: Learn and maintain expertise in cigars, vape devices, nicotine products, hemp-derived items, kratom, and smoking accessories.
• Compliance: Adhere to all federal, state, and local laws regarding age-restricted products, including verifying IDs and following company policies for compliance and suspicious transactions.
• Store Operations: Operate Shopify POS, inventory management systems, and other technology to ensure accurate transactions and inventory control.
• Security Awareness: Monitor store activity, follow cash-control procedures, and report theft or safety concerns promptly.
• Team
  
  Collaboration:
  
  Work effectively with teammates to maintain store cleanliness, stock shelves, and contribute to sales growth.

We’re searching for candidates who bring energy, professionalism, and a passion for customer service. To succeed in this role, you’ll need:

• Experience: At least 1 year of retail or customer service experience is preferred.
• Availability: Open availability, including nights, weekends, holidays, and overnight shifts. Flexibility to work at multiple store locations and cover shifts with reasonable notice.
• Skills: Strong communication, attention to detail, and the ability to learn and retain product knowledge.
• Technology Savvy: Familiarity with Shopify POS, inventory systems, and other retail technology is a plus.
• Compliance Mindset: A commitment to following all regulations and company policies.

At Only Clouds, we believe in rewarding our team members for their hard work and dedication. Here’s what you can look forward to:

• Online Commission Sales: Earn additional income through online sales commissions.
• Advancement Opportunities: Grow with us into roles like Shift Lead, Assistant Manager, or Store Manager.
• Employee Discounts: Enjoy discounts on our wide range of products.
• Flexible Scheduling: We understand the importance of work-life balance.
• Performance Incentives: Be recognized and rewarded for your contributions.
• Leadership Development: Build your skills and grow your career with us.

A successful Sales Associate at Only Clouds:

• Delivers exceptional customer service with a friendly and professional attitude.
• Demonstrates strong product knowledge and helps customers make informed choices.
• Maintains a clean, organized, and fully stocked store.
• Follows all compliance procedures to protect the company and customers.
• Works collaboratively with teammates to achieve sales goals and maintain a positive work environment.

If you’re ready to bring your skills, energy, and enthusiasm to the Only Clouds team, we’d love to hear from you! Apply today and take the first step toward an exciting career in retail with opportunities for growth and development. Let’s create something great together!