Associate - ECommerce Sales II NE

Job Location:

DGR Ops Center - 7702 N IH 35 - San Antonio, TX 78218

Job Type: Full Time

Education Level: High School

Salary Range: $16.04 - $16.04 Hourly

Travel Percentage:
Negligible

Job Shift: Monday - Friday 8:00 AM to 5:00 PM

Job Category:
Retail

This position will support the Goodwill of San Antonio’s on-line commerce department by sorting and testing merchandise for on-line sales. Product research, listing on multiple on-line platforms, and the receiving and shipping of product is also part of this job function.

• Pre-sort items using manual and electronic methods
• Sort, identify, process, prepare, organize, and test items to be posted on on-line
• Utilize tools to aid in item descriptions such as gram/weight scales, measuring tape
• Clean and repair scratched media as needed
• Specialize in individual, small-large lots/groupings, designer lots, themed lots, grab boxes/grab bags, as well as mixed lots and other misc. /specialty lots
• Organize inventory
• Consistently meet or exceed listing goals
• Communicate with Supervisor / Manager to correct any problems that prevent items from being posted
• Process returns and refunds
• Assist with relisting and recycling of items
• Keep accurate and efficient order of inventory items
• Perform office housekeeping to present a neat and professional image
• Maintain regular, dependable attendance and punctuality
• To accommodate business needs and objectives, other duties may be assigned by Team Lead or Manager
• Assure accuracy of identification, sorting, allocation and PPI (price per item) value
• Ensure all totes and items received are sorted/identified accurately and properly on a consistent basis with a high level of accuracy and efficiency, including store allocation/location, date received/processed, weights and measurements
• Communicate with Supervisor / Manager to correct any problems that prevent items from being posted online or shipped to customers
• Communicate with Supervisor / Manager when shipping and transportation procedures are not being followed
• Accurately track critical metrics including budget reports, inventory data and customer satisfaction levels
• Record inventory items in spreadsheets

• High School Diploma or G.E.D., Some college or trade certificate in artistic or technical field
• 3 years of experience in a service-driven environment required
• Highly organized and able to adapt quickly to changing priorities
• Excellent written and verbal communication skills
• Demonstrate necessary computer skills
• Handle fast paced environment with high levels of stress and remain flexible
• Analyze, evaluate situations, and develop alternatives for conflict resolution
• Proficient with spelling/grammar including use of abbreviations, definitions and item conditions
• Knowledge of Microsoft Office programs:
  Excel, Word, Outlook, etc.
• Must be able to meet the physical requirements of the position
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business

Equal Opportunity Employer / Veterans / Disabled