Produce Associate in San Antonio, Texas

Job Title

Position Summary:

As a member of our produce team, you'll ensure availability, cleanliness, and freshness of the produce that members and their families eat. You will be in the front-lines of customer service, ensuring a positive member's shopping experience.

Key Responsibilities:

• Maintaining a positive attitude by smiling, greeting, and thanking members
• Providing exceptional customer service to members across the club as needed, answering any questions they may have
• Maintaining a clean, neat, and member-ready area
• Receiving and stocking merchandise in an organized manner
• Maintaining inventory so that there is no out of stock and over-stock products

What You'll Do:

• Be a team member:
  Maintains up-to-date knowledge of the products; collaborating with cross functional teams and helping educate other associates on tools, tasks, and resources; communicating effectively and developing interpersonal skills for providing customer service; and being flexible to the needs of the business to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner.
• Be an expert:
  Understands the processes and specifications related to quality of various types of produce merchandise (for example, taste, preparation method or use, seasonality); preparing (trim, crisp, package, scale) products according to established standards; maintaining product safety and following company sanitation guidelines; and adhering to applicable laws, regulations, and company policies related to produce quality.
• Be a techie:
  Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
• Be an owner:
  Drives the performance of the area; utilizing digital tools; using perpetual inventory management techniques to stock and rotate department products; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies and procedures.
• Be a talent ambassador:
  Being an advocate for the department and the club by valuing the member's experience in meat area and modeling high quality service and products; executing the basics at highest possible level of quality; and exhibiting energy, commitment, and passion for the work.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
• Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Benefits:

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more