Firearm Sales AdministratorCashier

The Sales Administrator/Cashier will run background checks for firearm purchases as well as use cash registers, electronic scanners, and related equipment to conduct monetary transactions with customers.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greets customers as they enter the location.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased; validates checks.
• Assists customers with questions on Federal form 4473 for background check and price checks.
• Process returns and exchanges according to store policy.
• Identifies prices of products and services and tabulates bills with available equipment.
• Assist customers in locating various products, resolving complaints, or providing information.
• Bag, box and wrap purchased items.
• Provide friendly and professional customer service on the sales floor and on the telephone.
• Work as a team with fellow staff to assist with customer questions and needs.
• Stock and back‑stock products accurately in the proper location.
• Maintain store cleanliness.
• Be familiar with distributors and be able to accurately record and process any requests for special orders.
• Maintain knowledge of current sales and promotions.
• Answer any customer questions or concerns about purchasing a firearm.
• Understand the procedures for, and assist customers with sales, trades and layaways.
• Ships and/or transfers firearms as requested.
• Practice sound safety knowledge and best practices for materials handling.
• Follows all Company policies and procedures.
• Stays abreast of all ATF laws and regulations.
• Perform other duties as assigned.

• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

• High school diploma or equivalent.
• Retail cashier or retail sales experience.
• Prior knowledge and experience with firearms preferred.

• Prolonged periods standing and working on cash register or related equipment.
• Must be able to lift up to 15 pounds at times.
• May need to work weekends and holidays.
• Ability to perform repetitive movements over long periods of time.