Assistant Manager

Assistant Manager (Manager in Training) - Uptown Cheapskate

Do you know what it means to be a servant leader? Uptown Cheapskate values friendly, helpful customer service above all else. If you have a passion for fashion, great deals, and creating positive shopping experiences, join our team! We're a buy, sell, trade clothing store for young adults offering mall and luxury brands at up to 80% off regular retail prices.

We aim to make fashion more sustainable by giving life to gently used clothes that aren't being worn anymore.

As a Assistant Manager, you are the example the entire staff will emulate, so to the extent that you are friendly to customers, kind and respectful to one another, and efficient everyday; that is how your team will be. Keeping the store a place where customers want to shop and where employees want to work, should be one of your top priorities.

You must become an expert at everything in the store so you can be a resource to your team when they have questions or difficult situations arise. Inversely, you need to balance that with ensuring store operations and marketing are running effectively and timely so that sales can grow uninhibited. Ultimately, you are to be a servant leader. If customers are happy, the store will do well, when the store does well, that means the team is succeeding, and when the team is succeeding, then you are too!

• A passion for creating a positive and inclusive work environment.
• Proven experience in retail management, with increasing levels of responsibility.
• Able to manage a team of 12-20+ people
• Demonstrated ability to effectively manage and motivate a team.
• Strong understanding of inventory management principles and best practices.
• Experience with product buying/ordering processes.
• Excellent organizational skills and the ability to prioritize and manage multiple deadlines.
• Strong communication, interpersonal, and problem-solving skills.
• Proficiency in using retail management systems and software.
• Ability to adapt to changing priorities and business needs.
• Familiarity with social media platforms (Instagram, Facebook, Tik Tok) and their use in business promotion.

• Team Leadership & Culture
  : A strong commitment to fostering a positive company culture where people enjoy working and shopping. Ability to maintain team unity and positivity during stressful periods. Understanding of how to define and maintain a productive store culture that prioritizes efficiency.
• Leading by Example
  :
  Must be a servant leader who is willing to  get their hands dirty  and lead by example. Able to be firm and fair, earning the respect of employees through kindness and consistent expectations. Takes pride in their work without being egotistical.
• Customer Service
  :
  Experience working with or understanding the balance between scripted customer service messages and providing genuine, personalized customer interactions.
• Time Management & Organization
  :
  Demonstrated ability to consistently meet weekly, monthly, quarterly, and annual deadlines and tasks - particularly the markdowns. Willingness to put in extra effort when needed while maintaining a disciplined approach to scheduling.
• Merchandising & Visual Presentation (Retail Experience Preferred):
  Experience in planning and executing floor set changes and seasonal product transitions efficiently and effectively. Ability to merchandise end caps, the front counter, and displays to maximize sales and visual appeal. The store overall should look fabulous!
• Inventory Management
  :
  Proven experience in managing inventory levels, maintaining accurate backstock counts, and implementing strategies to prevent discrepancies and errors (e.g., incorrect seasonal placement, premature backstocking). Familiarity with inventory management systems.
• Product Procurement
  :
  Experience in buying or ordering products, ensuring the right products are sourced at the right price.
• Accuracy & Attention to Detail
  : A high level of self-rated accuracy in work and a commitment to minimizing errors.
• Task Management & Accountability
  :
  Proven ability to ensure all team members stay on task and remain productive. Experience addressing situations where employees need consistent reminders to stay focused.
• Scheduling & Labor Management
  :
  Experience creating weekly employee schedules, balancing employee requests with store needs, and managing labor hours effectively to stay within budget without negatively impacting customer service or team morale.
• Talent Acquisition &…