Food Prep Assistant

Store 2742245: 5494 Babcock Rd, San Antonio, Texas 78240

Days (Weekdays + Weekend Availability Required)

Full time

• Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly.
• Completes build-to’s for ordering/purchasing merchandise.
• Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic.
• Deliveries are validated by verifying invoices; reviewing discrepancies with Store Manager; delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered.
• Prepares displays by assembling, dating and price marking in-store displays.
• Rotate food items, monitoring quality and freshness measures to protect our customers from illness
• Monitor and maintain food preparation area and display cases to attract and retain customers
• Assist training new associates (with an emphasis on excellent customer service) when necessary
• Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase
• Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales.
• Makes price changes in accordance with Company and/or brand guidelines; places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.
• Prepares and ensures food items are prepared according to menus and recipes with proper weights, holding times and temperatures; practices and ensures safe food handling procedures are followed.

• Provides prompt excellent customer service in a courteous, friendly and attentive manner.
• Greets customers as they enter the area and thanks customers as they leave.
• Resolves or assists to resolve routine customer concerns within established guidelines.
• Reports to work on time and follows the dress and appearance code.
• Prepare and serve quality food and beverage to satisfy the needs of the customer

• Maintains safe and clean work environment by complying with procedures, rules and regulations.
• Sweeping and mopping or cleaning floors.
• Dusting and/or washing windows, counters, displays, store areas and bathrooms.
• Picking up and disposing of trash, litter or debris.
• Inspect store facilities and equipment for safety, cleanliness, and proper working order.
• Cleaning/checking equipment including the coffee machines; grill, fry or other cooking units; beverage, ice or other refrigeration units; and other machines, tools and work aids used.

• Notifies the Store Manager of any inventory or operating discrepancy.
• May receive and sign vendor deliveries and verify quality and quantity of product.
• Follows vendor check-in procedures and accounts for quality and quantity of product received during vendor deliveries.
• Notifies the Store Manager of any inventory or operating discrepancy.
• Follows Company and/or brand guidelines for product breakage or spoilage.

• Supervises the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager.
• Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards.
• Monitors customer traffic and makes appropriate adjustments to decrease waiting time; may reschedule or re‑assign duties of employees based on operational or discipline needs.
• Assists with scheduling and assigning duties to Restaurant employees.
• Assists with counseling of employees and provides feedback to help employees improve performance.