Garden-Ville Store Associate
Listed on 2026-09-25
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Retail
Stocking, Retail Associate/ Customer Service
The Garden-Ville Store Associate is responsible for assisting customers at a Garden-Ville store.
CORE RESPONSIBILITIES- Greet store visitors in a courteous and professional manner.
- Learn about the store products and bulk materials to better assist customers and facilitate sales.
- Answer the store phones in a professional and timely manner and respond to messages within 24 business hours.
- Use the point of sale (POS) system to ring up customers and process returns, orders, and transfers.
- Operate store machinery, including forklifts and wheel loaders, when needed.
- Report to Store Manager when equipment is in need of maintenance.
- Tend to the grounds and work with the Store Manager to make site improvements.
- Keep garden center grounds neat, clean, safe and organized and assist with routine maintenance.
- Assist with product labeling and pricing.
- Communicate with Store Manager when inventory is damaged or in need of replenishing
- Assist with inventory audits.
- Set up displays and rearrange store items as required.
- Keep the inside displays and shelves well stocked and the bagged goods stocked outside.
- Assist with daily custodial duties, including restroom maintenance.
- Comply with company safety policies and with Occupational Health & Safety Administration (OSHA) regulations
- Other duties as assigned.
- Available to work scheduled shifts, including holidays and weekends
- Must exhibit personal grooming and cleanliness fitting for a retail environment
- Must be customer-oriented and exhibit strong customer service skills
- Must be willing to take direction and work well with others
- Must demonstrate some level of problem-solving ability
- Must have the ability to keep accurate records
- Ability to acquire a working knowledge of Garden-Ville products and gardening and landscaping techniques
- Completion of some college courses
- Master Gardener certification or previous work in industry
- One to three years of gardening experience
- Experience working a cash register or point of sale system
- Ability to operate standard office equipment, e.g. phone system, printers, fax machines, etc.
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