Administrative Sales Support Representative

Schraad Sales & Marketing Food Brokerage is seeking a full time Administrative Sales Support Representative in our San Antonio, TX office.

At Schraad Sales & Marketing we value people as our most strategic and competitive asset. We are committed to the development of a performance driven culture that values our employees’ contributions, opinions, passions and creativity. Schraad Sales & Marketing is dedicated to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We strive to attract the most talented candidates and brightest minds to join our team, and we are proud of our excellent benefit packages.

The Sales Support Representative is responsible for professionally managing client accounts and providing support to Business Development Managers, Customer Account Managers and Retail Operations ensuring client, customer and company expectations are met.

• Manage, process, and reconcile claims and deductions in a timely manner to prevent brokerage deductions.
• Prepare contracts and track spending activity for client planning and promotions via on-line customer portals.
• Process retail contracts / billbacks accurately and timely.
• Communicate with clients, as necessary, to ensure accurate and timely delivery of orders.
• Communicate all necessary account information to customer category managers to ensure proper handling of new items, promotions, and price changes.
• Create new item forms when required.
• Enter all special pricing for client products into Gen Web order system in a timely manner so that orders are processed correctly without error.
• Organize and maintain both paper and electronic files, as necessary.
• Greet visitors, ascertain nature of business, and direct visitors to appropriate person, as necessary.
• Resolve problems in an efficient and courteous manner.
• Communicate effectively with Corporate Office.
• Manage multiple tasks simultaneously.
• Clock in and out using company online payroll system for time keeping to correctly and effectively report time worked.
• Perform other duties as assigned by management.
• Attend all team and company meetings, as required.
• Additional responsibilities as assigned by supervisor to the position/department.
• Follow all company policies, including but not limited to Company Handbook and Travel and Business Expense Reimbursement.