Area Inside Sales Representative

Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help make your world a safer place. With a proud legacy built on trust, innovation, and international expertise, we take pride in offering security solutions that are tailored to each client’s unique needs.

By combining cutting-edge technology with exceptional service, we continue to redefine what safety and security mean in today's world.

We are seeking a motivated and results-driven Area Inside Sales Representative (ISR) to actively generate, develop, and qualify new business opportunities within our commercial and industrial markets. This role is primarily focused on outbound prospecting, engaging with key decision-makers to identify needs, present solutions, and secure qualified sales appointments. The ideal candidate will thrive in a fast-paced, target-driven environment, possess excellent communication skills, and demonstrate the ability to build strong relationships that drive long-term business growth.

This position is based out of our San Antonio, TX Securitas office.

Compensation & Benefits:

Depending on experience, Securitas will offer an hourly rate of $28.84 per hour plus weekly and monthly bonus based on performance metrics. You’ll also receive a great benefit package that includes:

• Medical, dental, vision, and life insurance

• 10 accrued vacation days, 4 person holidays, 6 sick days

• 401K matched

• Weekly and monthly bonuses, based on performance metrics

Key Responsibilities:

• Make high-volume outbound calls daily.

• Identify and connect with decision-makers .

• Qualify leads using a structured framework (authority, need, timing, scope, budget).

• Schedule qualified sales appointments per week for our outside sales representatives and ensure calendar invites are accepted.

• Send follow-up, confirmation, and reminder emails/calls to reduce no-shows.

• Maintain accurate notes, dispositions, and lead statuses in CRM.

• Collaborate with staff to refine target accounts, messaging, and qualification standards.

• Track and report daily and weekly KPIs (dials, connects, appointments booked, show rate).

• Participate in call coaching, role-plays, and continuous improvement sessions.

• Adhere to calling regulations, compliance standards, and company brand voice.

Qualifications:

• 1+ years of inside sales, SDR/BDR, or appointment-setting experience (B2B preferred).

• Comfortable with high-volume outbound calling and rejection.

• Experience with power dialers and CRM tools (Hub Spot, Salesforce, Pipedrive, etc.) preferred.

• Strong verbal and written communication skills.

• Highly organized with strong follow-up and data hygiene habits.

• Coachable, goal-oriented, and metrics-driven.

Performance Metrics:

• Daily outbound dials and meaningful conversations

• Weekly qualified appointments booked

• Appointment shows rate and downstream conversion to proposals

• CRM accuracy and completeness

• Professionalism and adherence to scripts and standards

If you’re a self-motivated sales professional who thrives on building relationships and driving results, we invite you to join our team and help grow Securitas’ presence in the San Antonio market. Please click apply today!

Company Website:

Securitas is committed to diversity, equity, inclusion and belonging in the workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

#AF-SSTA

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include:

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.