Vehicle Salesperson

Full Time Sales San Antonio, TX, US

2 days ago Requisition

Salary Range: $24,000.00 To $ Annually

Job Title:

Sales Consultant

Reports to:

Sales Manager

FLSA Status:
Non-exempt

Prepared by:
Human Resources

Sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.

Essential duties include the following. Other duties may be assigned.

• Satisfies the transportation needs of vehicles purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explains fully product performance, application, and benefits to prospects.
• Offers test-drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
• Performs trade walk‑around with every customer that has a trade‑in vehicle.
• Utilizes dealership sales control and follow‑up system.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws, which govern retail automobile sales.
• Establishes personal income goals that are consistent with dealership standards or productivity and devises a strategy to meet those goals.
• Attends product and sales training courses as requested by sales manager.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values and can explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
• Writes complete sales orders and processes paperwork in accordance with established dealership policies.
• Delivers vehicles to customers, ensuring that the customer understands the vehicle’s operating features and warranties.
• Introduces customers to Service personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Follows up on all post delivery items, tags/title work, “we owes”, and special requests to be sure that all customer expectations are met.
• Maintains an owner follow‑up system and prospect development system that encourages repeat and referral business and contributes to customer satisfaction.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Completes required all manufacturer’s training in a timely manner.
• Maintains professional appearance.

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or general education degree (GED); and one year automotive sales related experience and/or training.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one‑on‑one small group situations to customers, clients, and other employees of the organization.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common factors, and decimals. Ability to compute rate, ratio, and percent.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule from.

Valid Driver’s License

The physical demands described here are representative of…