Inside Sales Rep

Position: Inside Sales Rep I
** Patterson isn't just a place to work, it's a partner that cares about your success.*
* One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

** Job Summary*
* As an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency.

** Essential Functions*
* To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Administrative

+ Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc

+ Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities

+ Gain understanding of and adhere to Accounts Receivables policies and practices

+ Run sales reports for all sales activity.

+ Monitor scheduled shipment dates to ensure timely delivery

+ Verify price and terms in accordance with standard procedures and customer profitability profiles

+ Multitask and work within multiple computer systems and communication platforms simultaneously

Customer Relations

+ Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners

+ Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion

Generate Sales

+ Make regular outbound calls to assigned customers/territories

+ Generate new and repeat sales by providing product and technical information to customers in a timely manner

+ Identify customer requirements and expectations in order to recommend specific products and/or solutions

+ Use appropriate selling tactics such as up-selling and cross-selling when needed.

+ Educate customers about product features and benefits to grow sales and improve customer satisfaction

+ Generate referrals from current customers and manufacturers' representatives.

+ Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition

+ The Inside Sales Representative may perform other duties as assigned

** Job Qualifications*
* ** Required Qualifications*
* + Associate's Degree, or equivalent work experience

+ Exceptional customer service and organization skills

+ Accuracy and strong attention to detail.

+ Effective verbal, written, and interpersonal communication skills

+ General computer proficiency including knowledge of MS Office

** Preferred Qualifications*
* + Bachelor's Degree in Business or equivalent combination of education and experience

+ Inside sales experience; previous success exceeding sales goals is a plus

+ Proficiency in SAP

** An ideal candidate for this role will be detail-oriented, have experience with animal health or the agriculture industry, and place a strong emphasis on the needs of our customers*
* ** Working Conditions*
* ** Physical Demands*
* + Lifting or Carrying, occasional, up to 25 pounds

+ Sitting or Standing, majority of work day​

** Environmental Factors*
* + Operate a computer of other office devices

+ Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information

+ Reading and sight, requires frequent review of customer information​

** Travel and On-call*
* + This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training opportunity

What's In It For You: ()

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

+ Full Medical, Dental, and Vision benefits and an integrated Wellness Program

+ 401(k) Match Retirement…