Inside Sales Rep

United States, Texas, San Antonio

As an Inside Sales Rep, you will serve as a key customer contact and consultant at our branch, recommending solutions, quoting, selling, and fulfilling orders for equipment and services based on customer needs. This role requires building relationships, providing outstanding customer service, and contributing to branch growth.

• Process rental quotations, reservations, contracts, and invoices in compliance with company policies.
• Establish new rental and sales accounts by serving walk‑in, call‑in, and telemarketing customers.
• Negotiate prices on equipment rentals and contractor supplies according to pricing policies.
• Dispatch delivery trucks and manage customer expectations regarding delivery.
• Generate leads for new business and communicate leads with Outside Sales Representatives.
• Warm‑call lost and/or dormant accounts to retain business.
• Maintain a clean, presentable showroom sufficiently stocked with merchandise.
• Educate customers on proper equipment usage and safety procedures.
• Ensure the accuracy of all contract‑related information entered into the branch's computer system.
• Coordinate and track daily equipment pickups and returns.
• Run reports necessary to monitor equipment and facilitate smooth operations.
• Coordinate with all inside and outside branch employees to deliver customer satisfaction.
• Maintain accurate inventory records of branch assets.
• Other duties assigned as needed.

• Associate's degree or equivalent experience (Bachelor's degree preferred).
• Exceptional relationship‑building and customer service skills.
• Strong ability to multitask in a fast‑paced environment.
• Excellent teamwork, interpersonal, and communication skills.
• Attention to detail and strong verbal and written communication skills.
• Proficiency with MS Office (Word and Excel).
• Valid driver's license with an acceptable driving record.
• Engineering aptitude for sizing, quoting, installing, and maintaining large projects (e.g., critical sewer by‑pass, industrial process cooling, construction and water‑damage drying, multi‑level power distribution, large‑scale climate control).

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy‑Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email  for assistance. United Rentals proudly hires active duty members, veterans, reservists, and their families and values the service‑leadership, discipline, integrity, and teamwork that our Veterans bring to our team.

The actual pay rate offered to candidates varies depending on a wide range of factors including specific position, education, training, experience, skills, and ability.