Senior Account Sales Representative

Job Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Sells products and services to customers in assigned areas/properties through door-to-door solicitation and building relationships.
• Supports efforts to simplify and enhance the customer experience.
• Meets established sales objectives, increases sales volume and penetration through assigned leads and property portfolio.
• Solicits residential customers, builds relationships with property management, and explains available products and services.
• Generates incremental revenue from existing customers by adding new or upgraded services.
• Responds to customer problems and complaints per company policy and ensures satisfactory resolution.
• Maintains a current knowledge base of competitor activities in the territory and informs management of changes in pricing or marketing.
• Attends and actively contributes to sales meetings and training programs.
• Accurately completes all necessary paperwork to support sales activities, including dispositions, sales orders, and reports.
• Collects and accounts for funds, providing receipts in accordance with company policy and guidelines.

• Ability to read, write, speak, and understand English.
• Knowledge of cold‑call sales, persuasion, and clear communication.
• Ability to travel (including in inclement weather) to and from assigned territories using a reliable personal vehicle.
• Ability to work outdoors for extended periods in any season and inclement weather.
• Familiarity with computer operating systems and consumer/commercial communication devices (e.g., PDAs, smartphones, routers, modems, wireless devices) and software applications.
• Ability to complete documentation accurately.
• Ability to build mutually beneficial relationships with all management at assigned properties.
• Ability to communicate orally and in writing in a clear and straightforward manner.
• Ability to maintain confidentiality.
• Ability to deal with the public in a professional manner.
• High School Diploma or equivalent.
• Minimum of 1 year of experience in sales or customer service.
• Valid driver’s license with a satisfactory driving record.

• High level of self‑motivation.
• Favorable relations with subscribers, vendors, and employees within the service area.
• Knowledge of communications technologies and services, especially data networking fundamentals.
• Strong prioritization and organization skills.
• Proficiency with personal computer and software applications.
• Knowledge of cable or telecommunications services.
• Experience with consumer education of products and services.

• Office environment and/or outdoor environment with exposure to inclement weather.
• Must be able to lift 10–20 pounds for 20–30 feet (e.g., digital boxes).
• Exposure to moderate noise levels.
• Must work evenings and weekends.
• Variable hours, including weekends, holidays, and split days off.

• A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
• Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.