Senior Student Account Representative

Senior Student Account Representative

The Senior Student Account Representative (SSAR) is responsible for serving as the primary point of contact to students and parents regarding student finances, billing, third‑party billing and payment options. The SSAR is part of an outstanding team that is dedicated to providing excellent service to students, parents, staff, and faculty within the University’s Student Accounting Office.

• Excellent customer service skills;
• Detail‑oriented;
• Effective and clear communication, both verbally and in writing;
• Multitasking skills in a fast‑paced, ever‑changing environment;
• Ability to establish and maintain effective working relationships with students, co‑workers, management, and the general public;
• Ability to effectively diffuse and maintain professional composure with challenging customers;
• Strong skills in operating Microsoft Office Word, Excel, PowerPoint;
• Ability to work effectively with individuals from diverse communities and cultures;
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

High school diploma or its equivalent.

• Three (3) years of customer service experience in an office or other relevant environment.
• Two (2) years of cash handling experience.
• One (1) year of office support experience in higher education.

Bachelor's Degree.

N/A.

Monday through Friday. 8:00 a.m. to 5:00 p.m., with occasional extended hours to meet departmental needs.

None specified.

Posting Number: AS2283PO
Job Type: Full Time
Job Category:
Staff (non‑exempt)
Desired

Start Date:

08/03/2026

Reports To:

Director of Business Office
Salary: $42,200 Annualized
Open Date: 06/23/2026

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).