Regional Network Development Manager

JCB North America Dealer Network Growth Manager

80 years and countless innovations later, JCB is the world's largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continent sand countries including the United States, the United Kingdom, India and BrazilJCB manufactures a range of more than 300 products including telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite a machine that holds up in the toughest environment and increases their productivity.

At JCB, we stand behind our products and our name.

Responsible for executing JCB North America's dealer network growth strategy across a defined geographic region. This role focuses on identifying, recruiting, onboarding, and developing high-performing dealers to expand JCB's presence in both Agriculture (AG) and Construction Equipment (CE) markets.

Full Time, Exempt

Network Expansion & Market Coverage

• Identify market gaps using data analytics (population, industry demand, competitive presence, UIO, etc.)
• Develop and execute regional dealer growth plans aligned with North America network strategy
• Recruit, evaluate, and appoint new dealer partners in underserved or high-growth territories
• Lead dealer due diligence including financial health, operational capability, and cultural fit

Dealer Onboarding & Integration

• Manage end-to-end onboarding of new dealers, ensuring alignment with JCB standards
• Coordinate cross-functional onboarding (sales, service, parts, systems, finance programs)
• Serve as the primary point of contact during initial ramp-up period

Dealer Performance Development

• Work with Regional Sales and Service managers to drive performance improvements in sales, market share, and customer support for all dealers.
• Utilize KPIs such as sales volume, parts/service absorption, inventory turns, and market penetration
• Implement dealer improvement plans and track progress against defined targets

Strategic Planning & Execution

• Collaborate with the General Manager to translate national network strategy into regional execution
• Provide insights on competitive landscape (Deere, Kubota, CNH, etc.) and regional market dynamics
• Support annual network planning, including territory optimization and dealer alignment

Cross-Functional Collaboration

• Work closely with Sales, Marketing, Finance, and Product teams to support dealer success
• Ensure dealers are fully trained and utilizing JCB systems (CRM, EDA tools, dealer portals)
• Align regional initiatives with corporate programs, promotions, and financing offerings

Dealer Relationship Management

• Build strong, trusted relationships with dealer principals and leadership teams
• Conduct regular business reviews and field visits with Regional Sales and Aftermarket team

• Bachelor's degree in Business, Agriculture, Engineering, or related field
• 3-5 years of experience in dealer development, sales, or distribution within heavy equipment, agriculture, or similar industries
• Demonstrated experience working with or supporting dealer networks (AG or Construction)
• Basic understanding of dealer financials (P&A; L, absorption rates, inventory turns)
• Strong communication skills with the ability to engage dealer personnel at multiple levels
• Willingness and ability to travel 50% within assigned region

• Bachelor's degree in Business, Agriculture, Engineering, or related field
• 5+ years of experience in dealer development, sales, or distribution within heavy equipment, agriculture, or similar industries
• Proven track record of recruiting and onboarding new dealers in targeted markets
• Strong financial knowledge with ability to evaluate dealer balance sheets, profitability, and capital structure
• Experience leading dealer performance improvement initiatives and executing turnaround plans
• Experience working cross-functionally with sales, marketing, finance, and product support teams

• Proficient in Microsoft Office software
• Comfortable in an in-person office environment
• Technical competence is a plus
• Must be customer service oriented, flexible, and have a high energy level
• Must have excellent follow-through skills
• Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings
• Must be open to domestic and international travel
• Desire and proven ability to learn and grow

• Both office environment and occasionally manufacturing/factory environment
• Subject to noise and temperature changes