Account Manager Job San Antonio area,Texas USA,Sales

About the job

Are you looking for a career path that challenges you to unleash your full potential?

Look no further than Willbanks, the #1 Boiler Service company in Texas. Our family-owned business values diversity, inclusion, and innovation that creates a work environment promoting forward-thinking and creativity. Our people are what make us great and sets us apart from our competition.

Mission of the Position

The Account Manager is a key point of contact between the company and its clients. This role involves understanding client requirements, nurturing relationships, managing expectations, and ensuring the successful delivery of products or services. The Account Manager's ultimate aim is to drive client satisfaction, retention, and growth.

Sales Operations

Establish and maintain strong relationships with clients, acting as a trusted advisor and primary point of contact.

Understand clients' goals, challenges, and needs in order to tailor solutions that address their unique requirements.

Present the company's products, services, or solutions to clients, highlighting how they align with the client's needs and objectives.

Upsell and cross-sell Willbanks’ solution and products portfolio within assigned accounts.

Develop sales plans to further integrate existing accounts.

Maintain a full understanding of Willbanks’ solution and product portfolio.

Develop and execute sales action plans that deliver profitable growth in the assigned accounts or markets according to the accepted business plan, with emphasis on achieving Willbanks’ revenue and margin targets.

Provide feedback on market & competitive trends within assigned accounts and/or Market.

Update & maintain current customer information and sales activities in Willbanks’ Customer Relations Management Software on a daily & weekly basis.

Prepare all necessary reports and forecasts in a timely & accurate manner, as requested by management.

Participate fully in training sessions, meetings, skill building, and professional development classes.

Ensure customer satisfaction with the services being provided, with an eye toward future business opportunities.

Ensure timely follow-up of quotes & opportunities with customers, providing technical & commercial qualifications, as required.

Represent Willbanks, Inc. at all trade shows, professional meetings and industry forums as deemed appropriate by Sales Management.

Develop customer presentations and deliver them as needed.

Perform all other duties as assigned.

Benefits

Training
Comprehensive tool packages
Competitive compensation packages
401k plans
Astros Tickets!

Work-Life Balance

Internal functions to get to know your coworkers on a fun level
Holistic health coverage
10 paid holidays
120 Hours of PTO
Memberships to professional organizations paid for by the company

Requirements Education

High School Diploma or GED required.
Bachelor’s degree or equivalent industry experience preferred.

Certifications & Licenses

Certified Professional Sales Leader (CPSL) a plus.
Certified Professional Sales Professional (CPSP) a plus.

Experience

Five (5) years of sales experience required.
Two (2) years Industry specific or boiler/HVAC experience required.
Customer Relations Management Software experience required.

Talents

Verbal and written communication
Detail Oriented
Customer service
Organization
Multi-task

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