AVP, Practice Development Manager Metro - Dental; San Antonio Metro​/South Texas

Role Summary/Purpose

The Metro Practice Development Manager is responsible for conducting in‑person visits and promoting the benefits of Care Credit to high‑value healthcare providers across the Dental industry. The goal is to drive product adoption and engagement, ultimately supporting healthcare providers while achieving or exceeding credit utilization metrics within their assigned territory. The Metro PDM owns a defined book of mid‑to‑large practices; prioritise accounts, set practice‑level strategies, and select programs/cadence to meet goals.

The territory comprised of the San Antonio Metro and parts of South Texas
.

• Build strong working relationships to effectively understand and address opportunities for growing sales within an assigned territory.
• Strategically plan, organise, prioritise and independently manage book of business to meet or exceed revenue and application goals.
• Proactively identify and evaluate new business opportunities, enrolling new providers and managing the existing provider book, looking for ways to grow and scale both existing and new provider enrollments.
• Develop long‑term client relationships with physician offices, assist them in identifying and capitalising on growth opportunities while satisfying customer needs and sales requirements of Care Credit.
• Engage in‑person (and on occasion virtually) with office staff and doctors/owners to ensure clear understanding of the Care Credit program and successfully implement action plans for increased usage of the Care Credit suite of financial products.
• Drive engagement in scheduled, outcome‑driven meetings.
• Lead sales strategy and manage budget for assigned territory as part of a broader regional team.
• Utilise identified sales strategies – including prioritisation – during provider visits and calls to achieve results; document all activity in Salesforce.
• Develop profound knowledge in Dental to better understand and support providers with their specific needs.
• Maintain knowledge and understanding of all Synchrony/Health & Wellness products, offerings, technology partnerships, current rates, and compliance requirements to support the usage within industry and region.
• Meet or exceed additional performance measurements and KPI expectations based on provider visit reaction, territory management, industry segmentation, and visit goals.
• Set business goals to both forecast and meet sales and credit application performance required for assigned territory.
• Assist with the commercialisation of provider Point of Sale (POS) initiatives and products within assigned territory.
• Partner with industry account/product representatives, key opinion leaders and technology experts to effectively drive adoption and utilisation.
• Safely and securely manage company car and digital assets (laptop, tablet, cell phone).
• Perform other duties, special projects, and attend industry/association trade shows as assigned.
• Coordinate with the Enrollment team to ensure a smooth post‑sale handoff and first‑use activation.
• Perform other duties and/or special projects as assigned.

• A minimum of 3 years sales experience including 1+ years of consultative sales experience.
• Ability to travel daily up to 80% field with 25% overnight travel. Travel may include attendance for industry/association trade shows as needed, including weekends.
• Ability and flexibility to travel for business as required.

• Ideal candidate will reside within the San Antonio metro area.
• BA or BS degree or equivalent experience.
• Bilingual (Spanish).
• Advanced computer skills including Microsoft Word, Microsoft Excel, MS PowerPoint, MS Outlook.
• Outside sales experience, field sales and virtual/tele‑sales experience.
• Skilled in virtual engagement, data‑driven selling – supported by CRM insights.
• Business travel & expense budgeting knowledge.
• Sales experience in the dental industry.
• Solution‑oriented, consultative, value‑based selling experience.
• Medical sales / marketing experience.
• Executive sales, account management, and assigned‑territory routing experience.
• Ability to drive field‑based growth with strong territory ownership.
• Experience using a CRM tool…