Account Manager, Commercial

Location: SAN ANTONIO, TX, US

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value‑added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose‑driven culture, the Company reported 2025 revenue of $17.9 billion.

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The anticipated base pay compensation range for this position is $62,300.00 – $. This role is eligible for an incentive target of up to % or $27,200.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

As a Commercial Account Manager, you will be responsible for managing an average of 10–20 customer accounts representing approximately $2–$3.5 million in annual revenue while driving profitable growth within your assigned territory. You will develop and execute strategic account plans, deepen customer relationships, and deliver solutions that help customers achieve their business goals.

The role requires leveraging Sales Hub, Salesforce, and Grainger's sales tools to identify opportunities, expand customer contacts, build a healthy pipeline, and execute disciplined territory and account strategies. Successful Commercial Account Managers use data‑driven insights to prioritize opportunities, conduct meaningful business reviews, and create value that grows share of wallet and strengthens long‑term customer partnerships.

Commercial Account Managers are expected to embody Grainger’s Principles by Starting with the Customer, Competing with Urgency, and Winning as One Team while collaborating across functions to deliver a seamless customer experience and drive mutual success.

You Will

• Understand customer goals and remain alert and responsive to changing customer needs
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business
• Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
• Understand Grainger's Value Proposition by providing solutions to grow profitable sales
• Develop account penetration strategies to include regular business reviews for essential customers to…