Bilingual Sales Associate - West San Antonio

Job Category

Sales Associates

SALES
001049

• Full-Time
• Rate: $11 USD per hour

Old Pearsall Rd San Antonio, TX 78242, USA

The Sales Associate will serve as a key representative of the organization to our external clients. This role will focus on delivering outstanding customer service through daily interactions with clients while creating value for the organization and for our clients. This person will proactively enhance the company acceptance and branding in the market while applying best practices and processes during the transactions and services provided.

• High School Diploma or GED.
• Must speak Spanish fluently and at least basic English communication.
• Ability using computer’s keyboard and mouse.
• Detail oriented especially when reading, writing, and counting numbers and currency.

• Strong verbal & written communication skills for constant interaction with customers in person or by phone.
• Passion to provide outstanding customer service.
• Ability to analyze customer needs, advise about rates, and make recommendations.
• Ability to gather key information to find solutions for our customers.
• Maintains confidentiality of customer information.
• Ability to manage large amounts of cash transactions.
• Team player, collaborator, and service oriented.
• Maintains a clean and organized work environment.
• Maintains and applies current procedural knowledge for compliance guideline standards.
• Other tasks as assigned by management.

Work Demands:
Office Environment. Open sales floor or supermarket customer service booth. The environment may vary based on the location of the store. Noise level moderate.

• Frequent sitting and operating computers, phone, calculator.
• Hand manipulation: use of hands to grab, organize, turn things, 20% to 50% of the time.
• Observing, listening, and talking to customers and coworkers 70% of the time.
• Sitting 80% of the time.
• Standing/Walking 1% to 20% of the time.
• Inclined/Bending 1% to 20% of the time.
• Standing and/or carrying up to 20 lbs. 1% to 5% of the time.
• Pushing/Pulling up to 20 lbs. 1% to 5% of the time.
• Extended sitting hours.
• Observing and listening.
• Cleaning and organizing as needed.
• Capture data 20% to 35% of the time.

RESUMEN:

Advanced

High School or better.

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