Knee & Hip Sales Associate

Benefits:

• Health insurance
• Paid time off
• 401(k)
• Opportunity for advancement
• Training & development
• Vision insurance
• Dental insurance

• 401(k)
• Competitive Salary
• Paid Time Off
• Medical, Dental & Vision Insurance
• Career Development & Advancement Opportunities

We are seeking a friendly and service-oriented Sales Associate to join our team! Responsibilities include supporting Total Joint Sales in servicing assigned hospitals, surgery centers, and physician practices.

• Support Total Joint Sales in servicing assigned hospitals, surgery centers, and physician practices.
• Learn the Arthrex Total Joint product portfolio, including primary and revision hip and knee replacement systems, instrumentation, enabling technologies, and surgical workflows.
• Assist with operating room case coverage by preparing implants, instruments, and equipment while ensuring products are organized, sterile, and available for scheduled procedures.
• Develop professional relationships with orthopedic surgeons, physician assistants, nurses, surgical technicians, sterile processing departments, and hospital staff.
• Participate in customer visits, product demonstrations, surgeon education, and in-service training alongside senior sales representatives.
• Gain knowledge of hip and knee anatomy, joint replacement procedures, implant systems, and surgical techniques.
• Assist with inventory management, instrument logistics, case planning, product restocking, and loaner set coordination.
• Ensure implant and instrument availability while maintaining accurate inventory records and product accountability.
• Help identify customer needs and provide exceptional customer service before, during, and after surgical procedures.
• Maintain compliance with hospital credentialing requirements, company policies, HIPAA regulations, and applicable federal, state, and local laws.
• Participate in sales meetings, product training, cadaver labs, trade shows, and continuing education opportunities.
• Demonstrate a strong willingness to learn through mentorship, coaching, and ongoing technical education.
• Develop the knowledge, clinical expertise, and business skills necessary to advance into an independent Total Joint Sales Representative role.
• Assist with special projects and other territory responsibilities as assigned.
• Ability to lift and transport instrument trays and surgical equipment weighing up to 50 pounds on a regular basis.

• Bachelor's degree required.
• 1–2 years of professional work experience in sales, healthcare, athletics, customer service, clinical support, or a related field preferred.
• Previous orthopedic or medical device experience is preferred but not required.
• Comfortable working in a fast-paced operating room environment.
• Willingness to work flexible hours, including early mornings, evenings, and occasional weekends based on surgical schedules.

• Valid driver's license with an acceptable driving record.
• Ability to travel throughout the assigned territory on a daily basis.
• Ability to work flexible hours based on operating room schedules.
• Ability to lift, carry, and transport surgical instrument trays and implants weighing up to 50 pounds.
• Must meet all hospital vendor credentialing requirements

• Early in their professional career and eager to learn.
• Coachable and receptive to feedback.
• Competitive with a strong desire to succeed.
• Dependable, organized, and accountable.
• Comfortable working in high-pressure operating room environments.
• Passionate about orthopedic surgery and improving patient outcomes.
• Interested in building a long-term career with Arthrex San Antonio.