Sales Director

Sales Director

The Sales Director
* individual contributor
* is a field sales position responsible for selling technology, software, and service solutions for the Commercial Strategy & Innovation (CSI) Health Systems Sales & Provider Team. This role develops and executes strategic account plans, builds executive-level customer relationships, identifies opportunities across the McKesson portfolio, and drives revenue growth within assigned Health System, Hospital, and Provider accounts.

The Sales Director serves as a trusted advisor, coordinates internal and external communication, navigates complex sales cycles, and collaborates with cross-functional teams to deliver customer value and business outcomes. Responsible for achieving growth objectives through both net-new business acquisition and renewal retention strategies while maximizing customer lifetime value across assigned accounts. Owns customer lifecycle revenue management, including contract renewals, customer retention, expansion opportunities, and strategic account growth.

Key Responsibilities

• Develop, design, and execute strategic account plans for assigned Health System and Provider customers.
• Maintain account strategies that balance both net-new business opportunities and renewal retention objectives.
• Identify expansion, cross-sell, and upsell opportunities within existing customer relationships.
• Build and manage an active sales funnel utilizing Salesforce and other sales management tools.
• Manage renewal pipeline forecasting and monitor contract timelines.
• Identify and mitigate renewal risks through proactive engagement.
• Own relationships with key stakeholders and executive decision-makers within assigned accounts.
• Conduct executive business reviews focused on customer outcomes, value realization, renewal readiness, and partnership growth.
• Develop and execute customer retention strategies designed to preserve recurring revenue.
• Partner with Customer Success, Product, Operations, Support, and Implementation teams.
• Identify customer health indicators, retention risks, and expansion opportunities.
• Lead customer negotiations and contract execution activities.
• Lead contract renewal negotiations and coordinate cross-functional activities necessary to secure successful renewal execution.
• Collaborate with sales, customer success, product, finance, legal, support, and operational teams.
• Partner with Customer Success and Operations teams to drive renewal attainment and long-term revenue retention objectives.

Degree or equivalent and typically requires 7+ years of relevant experience.

Education

Bachelor's degree in Business, Marketing, Strategic Planning, Healthcare Administration, or a related field, or equivalent experience.

Critical Skills

• Proven success driving new business growth, account expansion, and customer retention within healthcare technology, software, or services sales.
• Experience developing and executing strategic account plans for large Health Systems, Hospitals, and Provider organizations.
• Strong ability to build and manage executive-level relationships and influence key decision-makers throughout complex sales cycles.
• Demonstrated expertise in contract negotiations, renewals, forecasting, and pipeline management utilizing CRM tools such as Salesforce.
• Deep understanding of customer lifecycle management, recurring revenue models, and cross-functional collaboration to maximize customer value and revenue retention.

Additional Skills

• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint).
• Strategic, innovative, out of the box thinker, with demonstrated success in complex problem resolution.
• Ability to manage multiple projects/tasks and meet deadlines in a fast-paced environment.
• Strong business and financial acumen.
• Collaborative team player with strong interpersonal and resource management skills.

Working Conditions

• Home office with extensive area travel up to 50%.
• Lift up to 25 pounds, some physical work will be necessary.

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like Cover My Meds  or Rx Crossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

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McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age,…