Account Executive
Listed on 2026-09-05
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Sales
Sales Representative, Client Relationship Management, Account Manager, Business Development
Job Description Summary/Objective
As the Senior Account Executive, you will be responsible for adhering to processes and procedures identifying revenue generating opportunities. Client relationships are a key metric at J Joseph. Therefore, the Senior Account Executive will work collaboratively with their team and other departments across the company to provide clients with a superior level of service. The Senior Account Executive will be part of a collaborative work culture.
This position is responsible for generating new business by following the approved J. Joseph process. The Senior Account Executive is expected to identify growth opportunities with existing clients and understand the need for building and maintaining long-lasting relationships with clients. While serving our clients, the Senior Account Executive has an obligation to leave no stone unturned.
- Responsible for generating new sales and sales among existing client accounts ("expansion opportunities")
- Acts as the primary point of contact for the assigned book of business
- Responsible for developing and maintaining long-term relationships with the assigned book of business to understand their needs and potential and to explain product value
- Responsible for managing synergy relationships
- Acts as the client-facing J. Joseph brand ambassador
- Participates in marketing campaign development
- Maintains CRM records for the assigned book of business
- Responsible for client issue resolution and escalation when appropriate
- Assists with new team member training
- Request Trendulation reports to explain billing to clients
- Assist with data requests
- Client relationship repair and re-negotiation of contracts
- Manages the sales cycle from receipt of leads to debrief with the Technical Department
- Responsible for maintaining relationships with existing clients by staying in frequent contact with them
- Attend networking opportunities such as conferences and luncheons in order to find new leads and turn them into long-term relationships
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