Communications Agent
Listed on 2026-09-13
-
Sales
Marketing Communications, Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management
About Us
At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.
Job SummaryWe are seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. This role is ideal for individuals who enjoy interacting with people, communicating information clearly, representing a company professionally, and contributing to customer and business growth.
ResponsibilitiesEngage with customers and prospective customers in a friendly, professional manner.
Communicate information about products and services clearly and accurately.
Identify customer needs and provide appropriate information and solutions.
Support promotional campaigns and customer engagement initiatives.
Build and maintain positive customer relationships.
Follow up with prospective customers to support business opportunities.
Participate in community outreach and promotional events.
Assist with presentations, promotional materials, and customer engagement activities.
Maintain accurate records of customer interactions and outreach activities.
Collaborate with team members to achieve communication and business goals.
Participate in ongoing training and professional development.
High school diploma or equivalent required.
Strong verbal and written communication skills.
Friendly, confident, and professional personality.
Comfortable interacting with customers in person.
Strong listening and relationship-building abilities.
Goal-oriented and motivated to achieve results.
Excellent organizational and multitasking skills.
Reliable, adaptable, and self-motivated.
Previous experience in communications, customer service, sales, marketing, retail, hospitality, or events is a plus but not required.
Paid training
Career advancement opportunities
Professional development programs
Supportive team environment
Hands-on communications and customer engagement experience
Performance-based growth opportunities
Ongoing mentorship and coaching
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