Armed Security Officer - Reception Center

Allied Universal -  - Responsibilities:
Provide customer service to visitors, employees, and/or vendors by following site-specific policies, access procedures, and front desk protocols at a financial services location;
Monitor lobby and reception activity, verify identification and/or visitor information, and help to support authorized entry in accordance with security-related procedures;
Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, escalating concerns through proper communication channels when appropriate;
Answer phones, direct guests, and maintain accurate visitor logs, badges, and/or arrival records while supporting daily front desk operations;
Observe the front desk area for unusual activity and help to deter disruptions by reporting concerns promptly and following emergency response activities when needed