HVAC Field Technician Level 2

About Highland AC Sales & Service

Join a team that values your skills and dedication! Highland AC Sales & Service is seeking talented HVAC Technicians who take pride in their craft. We offer competitive pay, excellent benefits, and a supportive, positive work environment where your industry expertise can shine.

Job Type: Full-Time

Pay: $22.00 - $38.00 per hour

Expected

Hours:

35 – 45 per week

The essential functions include, but are not limited to the following:

• Serving the clients by expertly servicing customers’ entire needs.
• Wear floor savers while in the client’s home and maintain a neat work area when performing a repair or scheduled service.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Install, maintain, modify and repair heating and cooling systems.
• Inspect and test components of systems to ensure they are operable and safe.
• Conduct heat loss/heat gain calculations to determine the proper size system for a home.
• Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
• Establish rapport with clients to sell the right products and services.
• Re-check all repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and the client knows how to operate the system properly.
• Perform a proper inspection of the client’s entire HVAC system. Look for ways to prevent future breakdowns.
• Properly use the Pricing Guide.
• Explain the club memberships to the client, giving them an opportunity to join. Maintain an average conversion of at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
• Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible.
• Visit customer homes to ensure proper measurements for sold projects.
• Always be safety conscious both on the job and while driving.
• Participate actively in all training exercises, morning meetings.
• Live the Core Values in every interaction.
• Other duties as assigned.

• High school diploma/GED required
• Associate degree preferred but not required
• Minimum 2 years field experience
• Self-starter, reliable, flexibility with hours
• Strong customer service skills
• Tech savvy and proficient in using Share Site, Service Titan, Google Suite
• Must pass random drug testing
• Excellent interpersonal communication skills on a technical level
• Able to work both independently and as part of a team
• General knowledge of basic home service needs
• General knowledge of power tools and techniques for care and safe use
• Demonstrable knowledge and skills for HVAC installation, troubleshooting, maintenance, and repair of systems and equipment

• Climbing up and down on ladders and equipment
• Heavy lifting required (50-75) pounds, ladder work and tight space work required from time to time
• Ability to pick-up a minimum of 25 pounds consistently and carry up to 250 feet unassisted

• HVAC Certification (Required)
• EPA Certification (Required)
• Your own HVAC tools and equipment
• A commitment to quality workmanship and pride in what you do

• Benefits: Dental, Health, Life, and Vision Insurance;
  Paid Time Off;
  Retirement Plan
• Schedule: 8-hour shifts, Monday to Saturday
• Supplemental Pay: Commission opportunities

• What’s your preferred work schedule?
• Are you willing to undergo a background check, per local laws and regulations?

In-person

Ready to put your HVAC skills to work with a company that values you? Apply today and join the Highland AC team!