Pool Repair Technician - Experienced

Benefits

• Competitive Pay: $55,000 Starting Base Salary (Room for growth)
• Full Benefits Package:
  Health, dental, and vision insurance, short & long-term disability, PTO, Performance bonuses, and 10 paid holidays.
• Career Growth:
  Clear paths to Lead Tech, Trainer, or Supervisor roles
• Supportive Team Environment:
  We set you up for success from Day 1

• Full-time flexible:
  Monday to Friday, 8:00 AM – 5:00 PM. Earlier start and finish times available if preferred.
• In-office start and end at your assigned branch location

• Identify, troubleshoot, and perform repairs on a variety of pool systems and equipment to maintain operational excellence and ensure long-lasting functionality.
• Provide clear, detailed, and high-quality repair quotes focused on making pools run efficiently, adhering to current safety standards, and utilizing reputable products with solid warranties.
• Communicate with customers before, during, and after service to confirm appointments, keep them informed, and follow up to ensure satisfaction.
• Actively participate in team communication via Slack to ensure seamless collaboration, share updates on ongoing repairs, and support troubleshooting.
• Deliver exceptional service and attention to detail, handling quality control issues promptly, communicating openly with customers, and implementing immediate solutions.
• Represent the company professionally by maintaining a customer-first mindset and addressing service-related concerns while aligning with quality standards.
• Work closely with the service team to support daily operations, share knowledge, and contribute to a collaborative, team-focused work environment.

• Previous experience in the pool industry (pool cleaning and major repairs) is required.
• RAIL – Residential Appliance Installer License (Required depending on location)
• Valid driver's license.
• Ability to handle a physically demanding workload.
• A great team-player attitude with the flexibility to wear multiple hats.

• Experience training other technicians
• Strong understanding of quoting processes matching customer’s needs and expectations.