Commercial Repair Technician

Who We Are

At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle‑free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction. Today, we are one of the fastest‑growing pool service companies in the area, trusted by hundreds of residential and commercial customers. Our team is built on collaboration, respect, and pride in a job well done, and we believe that when our people succeed, our customers do too.

• Competitive Pay: $70,000 starting base salary (room for growth)
• Full Benefits Package: Health, dental, and vision insurance, short‑term and long‑term disability, paid time off, performance bonuses, and 10 paid holidays.
• Career Growth: Clear paths to Lead Commercial Technician, Trainer, Field Supervisor, or Operations Leadership roles.
• Supportive Team Environment: Set up for success from day one.
• Schedule: Full‑time, flexible Monday to Friday, 8:00 AM – 5:00 PM (earlier start and finish times available if preferred).
• Reporting
  
  Location:
  
  In‑office start and end at the assigned branch location.

• Diagnose, troubleshoot, and repair commercial pool systems and equipment—including pumps, motors, filters, heaters, automation systems, chemical controllers, plumbing, valves, and circulation systems—while adhering to industry standards and minimizing downtime.
• Provide clear, detailed, and professional repair quotes that focus on system efficiency, regulatory compliance, and high‑quality products with strong manufacturer warranties.
• Evaluate customer needs and recommend solutions that balance performance, longevity, safety, and budget.
• Communicate with customers and stakeholders before, during, and after service to confirm appointments, explain findings, and ensure satisfaction.
• Build long‑term relationships through proactive communication and professional service.
• Participate in team communication via Slack and other company platforms, sharing updates, findings, and collaborating on troubleshooting.
• Deliver exceptional workmanship and attention to detail on every repair, ensuring quality standards are met or exceeded.
• Respond quickly to issues by identifying root causes, implementing corrective actions, and maintaining transparent communication with customers and internal teams.
• Represent Poolie professionally at all times, addressing concerns promptly and providing practical solutions aligned with quality and safety commitments.
• Mentor less experienced technicians when appropriate and contribute to a positive team culture.

• Previous experience in commercial pool repair, pool service, or aquatic facility maintenance.
• Strong knowledge of commercial pool equipment, hydraulics, filtration systems, automation, and water circulation.
• Ability to diagnose and repair a wide range of pool equipment and mechanical systems.
• Valid driver’s license with a clean driving record.
• Ability to safely perform physically demanding work in various weather conditions.
• Strong communication and customer service skills.
• Team‑player mentality with flexibility to adapt to changing priorities and operational needs.

• RAIL (Residential Appliance Installer License) or equivalent licensing, where required.
• Certified Pool Operator (CPO) certification.
• Experience with commercial automation and chemical controller systems.
• Experience training or mentoring technicians.
• Strong understanding of estimating and quoting repairs based on customer needs and facility requirements.
• Experience working with HOAs, multifamily communities, hotels, schools, municipalities, or aquatic facilities.

We’re actively seeking experienced technicians who can independently diagnose, troubleshoot, quote, and repair pool equipment and systems. If you have strong industry experience, a solid understanding of pool equipment and filtration, and are working toward becoming a full‑time Repair Technician, we’d still love to hear from you. Exceptional candidates who may not yet meet all Repair Technician requirements—especially the RAIL—could be considered for a Pool Filter Service Technician position with opportunities for advancement into a Repair Technician role as their technical skills and experience grow.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.