Security Service Technician

Commercial Security Service Technician

We are looking for a technically proficient and customer-focused Commercial Security Service Technician to join our team. This role involves deploying and maintaining advanced electronic security systems across commercial environments. The ideal candidate will bring a strong foundation in system configuration, network troubleshooting, and client support, with a focus on access control, surveillance technologies, and alarm systems.

Primary Duties:

• Set up and maintain enterprise-grade access control systems, video monitoring platforms, and intrusion detection devices.
• Configure and program control panels and alarm interfaces.
• Assemble and deploy servers tailored for surveillance and access management applications.
• Diagnose and resolve issues within segmented and wide-area network infrastructures.
• Partner with IT teams to design secure and efficient network layouts for integrated security systems.
• Train clients and end users on system functionality and usage.
• Monitor project milestones and ensure deliverables meet quality standards.
• Provide exceptional service and support throughout the project lifecycle.
• Bonus:
  Experience with SIP-based communication systems is advantageous.

Qualifications & Expertise:

• At least 3 years of hands-on experience in commercial electronic security system implementation.
• Skilled in programming and configuring access control hardware and software.
• Capable of building and customizing servers for security applications.
• Familiar with alarm system setup and programming protocols.
• Knowledge of SQL and database structures is a plus.
• Must possess a valid Texas driver's license and maintain a clean driving record.
• Certifications in one or more of the following platforms are highly desirable:
• Access Control Systems:
  Genetec, Lenel, Software House, Prowatch
• Video Management Systems (VMS):
  Milestone, IPConfigure, Genetec, Bosch

Professional development and training opportunities are available for candidates who demonstrate strong potential.

Educational Background:

• High School Diploma or GED (required)
• Technical education in electronics or communications through vocational training or military service (preferred)