Residential Electrical Leadman​/Service Technician

General Job Description Position Overview

The Residential Electrical Leadman/Service Technician is responsible for performing advanced electrical installation, maintenance, troubleshooting, and repair work while supporting operational efficiency and project completion. This role works closely with employees, customers, vendors, and leadership to ensure electrical systems are installed and maintained safely, accurately, and in compliance with company and industry standards.

• Perform advanced electrical installation, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Review project plans, specifications, and work orders to ensure accurate project execution.
• Diagnose and resolve complex electrical issues in a timely and professional manner.
• Ensure all work is completed in compliance with company policies, safety standards, and applicable electrical codes.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding project activities and operational needs.
• Maintain accurate records, reports, and documentation related to electrical work and project activities.
• Assist with training, mentoring, and leading less experienced technicians as needed.
• Monitor equipment, materials, and job site conditions to support operational efficiency and safety.
• Support project timelines and assist with resolving operational concerns in the field.
• Maintain professionalism and effective communication throughout all customer and operational interactions.
• Perform additional duties as assigned.

None

4-6

• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently while collaborating effectively across teams and departments.
• Proficiency in using electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Ability to make sound decisions and resolve issues effectively under pressure.
• Ability to use a tablet or computer for the purpose of on-the-job reporting, communication and processing systems.
• Ability to pass pre-employment screenings such as background and Motor Vehicle Record.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

• High school diploma or GED preferred.
• Relevant industry certifications or licenses preferred, and required where necessary to perform job duties.
• Previous electrical installation, maintenance, or troubleshooting experience preferred.
• Experience with in construction, operations, or service environments preferred.
• Experience mentoring or supporting less experienced technicians is a plus.

• Use electrical tools, testing equipment, and safety gear such as Personal Protective Equipment.
• Communicate in person, by phone, and electronically including on a tablet, smartphone, and other office technology.
• Travel