Youth and Young Adult Case Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Location:

The Cottages

Reports To:

Rapid Re‑Housing Program Manager

FLSA Status:
Exempt

The Youth and Young Adult Housing Case Manager is responsible for providing field‑based, direct client services to an assigned caseload of clients enrolled in the Joint Component Transitional Housing – Rapid Re‑Housing Program. The selected candidate will focus on stabilizing clients upon program entry, ensuring their needs are identified and met as appropriate (e.g. education and employment resources, primary physical and mental health, life skills, connection to maintain support services, etc.),

ongoing work with clients to obtain and maintain permanent and stable housing, and support with landlord‑tenant relations. The overall goal is to help clients find their way to self‑sufficiency.

• Provide field‑based case management services focused on independent living skills, housing stabilization, budgeting and financial literacy, community integration, problem solving, and developing coping skills.
• Offer guidance and support throughout the housing search process, application and lease signing, move‑in, and housing stabilization.
• Provide strengths‑based, client‑driven case management that facilitates individualized service plans addressing short‑term and long‑term goals.
• Utilize evidence‑based practices in service delivery such as Trauma‑Informed Care, Housing First, Motivational Interviewing, Harm Reduction, and Critical Time Intervention.
• Work collaboratively with clients to develop and update housing stability plans based on assessments conducted to assist participants in obtaining or maintaining permanent housing.
• Utilize a variety of interventions to assist participants with overcoming barriers to housing stability, including increasing income and benefits.
• Advocate on behalf of youth with landlords to overcome any issues or challenges to securing and maintaining suitable housing.
• Participate in case conferencing, staff meetings, and training.
• Maintain face‑to‑face contact with clients, bi‑weekly at a minimum, to review case plan and ensure compliance with program policies and procedures. Other case management contacts will be necessary, and frequency/intensity of work with clients will be determined by individual need and progress.
• Maintain accurate documentation of case management services as set forth by the program contract and SAMMinistries’ policies, including compliance with HIPAA policies and practices.
• Complete intake, assessment, and service plans in coordination with client and within the documentation standards set forth by the program contract and SAMMinistries.

• Establish goals, priorities and timelines on a regular basis, ensuring timely and efficient management and completion of all tasks.
• Communicate challenges with the Rapid Re‑Housing Program Manager and/or the Vice President of Emergency Services.
• Attend staff meetings and participate in organization‑wide planning activities.
• Handle other tasks assigned by the Rapid Re‑Housing Program Manager and/or the Vice President of Emergency Services.
• Keep up to date on compliance best practices and applicable government legislation by reading industry publications, attending workshops, seminars, and conferences.
• Undertake all activities with the highest ethical standards.

Bachelor’s Degree in Social Work or related field and demonstrated knowledge and/or experience with housing and case management techniques, trauma‑informed care, housing first, motivational interviewing, crisis intervention techniques, harm reduction strategies, critical time intervention, etc. One‑year minimum experience working in homeless services, mental health, substance use/ co‑occurring disorders or with vulnerable populations providing intensive case management services. Experience working with young adults, LGBTQ and diverse populations preferred.

Highly motivated self‑starter with the ability to…