Career Services Specialist - Re-Entry Program

Position: Career Services Specialist - Re-Entry Program (FT) (33239)
Work for GOOD at Goodwill

• Do you want to make a difference in your community while earning a paycheck?
• Would you like to help your community and environment every day that you come to work?
• Looking for a job that provides meaning as well as personal and professional development?

Goodwill San Antonio is one of the largest and most dynamic social enterprises in San Antonio.

We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.

We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past.

We strive to maximize the value of each employee's work and each donor's donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods.

Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work as well by delivering education and meaningful job placement.

Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities.

We prefer to promote from within. Your growth and advancement is our priority.

Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more.

Change Lives. Make a Difference.

Discover Purpose. Apply today at Workfor

GoodSA.org.

POSITION SUMMARY

The Specialist - Career Services helps Goodwill Industries of San Antonio program participants find and retain employment through job readiness and placement services. The Specialist - Career Services has oversight of a caseload and works as part of a team to help participants overcome barriers to success in employment. Services provided include assessments, job search goal setting, community resource connections and referrals, resume development, mock interviews, job leads and application assistance, workplace skills training, and connection to hiring employers.

Goodwill adopts a high-touch engagement model and invests in building and maintaining robust client relationships to maximize impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Upholds and models Goodwill's mission, core values, and servant leadership philosophy.

Provide excellent customer service by greeting, assisting, and responding to questions and concerns positively, professionally, and friendly manner. Maintain confidentiality of documentation and information received.

Receive referrals from program staff for participants who are actively looking for work and ensure a seamless transition for participants.

Conducts intake assessments of program participants to identify personal and professional goals and support participants in identifying and overcoming barriers to goal achievement.

When appropriate, administer/ help participants perform interest/personality/skills assessments to determine clients' interests and talents and recommend career paths.

Develop an Individual Service Plan, led by the participant that clearly defines their career goals and links them to internal and external resources designed to help people overcome barriers to employment as defined in the assessment.

Proactively consult active program participants regularly, providing encouragement and support, documenting updates on progress, ensuring all aspects of the individual service plan are implemented or modified as…