Case Manager

At Vision Quest (VQ) , we serve children, youth, and families during some of the most critical moments of their lives. Our teams help young people overcome challenges, build resilience, and move toward brighter futures.

VQ is a national child, youth, and family services organization providing residential programming, community-based services, and in-home support across the United States. We partner with state and federal agencies to deliver services where the need is greatest and to strengthen the communities we serve.

Every role at VQ contributes to meaningful impact. Whether working directly with youth or supporting the professionals who serve them, your work helps create opportunity and stability for the next generation.

Why build your career at VQ?

Purpose-driven work
Every role contributes to helping children and families succeed.

Fair and responsible compensation
We are committed to transparent and equitable pay practices.

Career growth opportunities
Internal promotions and leadership development pathways.

Professional leadership culture
Accountable, supportive leadership focused on long‑term success.

• Medical, Dental, and Vision coverage
• Flexible Spending Accounts
• Employee Assistance Program
• Company-paid Life and Short-Term Disability
• 401(k) with employer match

At VQ, we are building more than programs.
We are building careers that make a difference.

The Case Manager plays a crucial role in supporting youth and families by linking them to community resources, engaging youth in prosocial activities, supporting life skills development, and empowering families to engage with their local community.

• Case Management:
• Engage with youth and families non‑judgmentally.
• Conduct comprehensive intake assessments with families and adolescents, including prosocial inventories and community needs evaluations.
• Provide tailored community resources based on the specific needs identified through assessments.
• Conduct follow‑ups to ensure families are successfully connected to community resources.
• Engage youth in prosocial activities in their local community to meet their individual needs.
• Schedule and conduct in‑home visits to deliver services.
• Be flexible with scheduling to include conducting home visits in the evening to accommodate families’ schedules.
• Advocate for youth across various settings, including schools and juvenile courts, as needed.
• Assist families in exploring educational options and facilitate school enrollment for youth.
• Maintain detailed and accurate documentation to ensure compliance with Vision Quest, state, and federal regulations.
• Complete documentation within 48 hours of service.
• Develop and lead educational groups to include life skills and job readiness skills in person and via telehealth.
• Teach essential life skills to adolescents individually as needed.
• Participate in weekly staffing meetings and other supervisory‑directed meetings.
• Participate in team after‑hours support rotation, providing immediate response to urgent needs and maintaining continuity of care outside scheduled sessions.
• Communication and Coordination:
• Maintain consistent, professional communication with assigned therapists and referral agents and community partners.
• Meet weekly with team to staff cases.
• Meet weekly with individual therapists to collaborate on treatment planning.
• Work together with therapist to identify goals to meet the client’s needs.
• Focus on case management goals and maintain boundaries within the case management scope of practice (community resources, prosocial activities, life skills, setting concrete goals related to education, career, prosocial activities, etc.)
• Attend at least three (3) community events per year on a Saturday or Sunday to represent the program and engage with the community.
• Logistics and Travel Arrangements:
• Transport youth to necessary appointments and court appearances.
• Educate youth on how to navigate public transportation systems.
• Compliance:
• Accurately document all case management activities using the appropriate systems.
• Other tasks and responsibilities as assigned by supervisors.

• Excellent interpersonal communication skills with ability to listen actively.
• Commitment to…